Problems with images

IC_

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I’m having problems with some images like profile pictures or emotes not always loading and instead displaying an empty square or text like in the attached pictures. Everything was normal a few weeks ago and I didn’t change or update anything in my web browsers. Does anyone else have these issues or is there something wrong with my web browser or internet connection?
 

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Dionicio3

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I’m having problems with some images like profile pictures or emotes not always loading and instead displaying an empty square or text like in the attached pictures. Everything was normal a few weeks ago and I didn’t change or update anything in my web browsers. Does anyone else have these issues or is there something wrong with my web browser or internet connection?
I had this issue on my phone the other day. I fixed it by restarting my entire phone
 

AmandaRose

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Yep i have been trying to change my profile pic for over a week with no luck. Every time it says its uploaded the pic but the old one remains. Have tried different pictures and different browsers using two different phones and a laptop none of them are changing my profile pic.
 

Costello

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Yep i have been trying to change my profile pic for over a week with no luck. Every time it says its uploaded the pic but the old one remains. Have tried different pictures and different browsers using two different phones and a laptop none of them are changing my profile pic.
whoops... try changing it again now?

I’m having problems with some images like profile pictures or emotes not always loading and instead displaying an empty square or text like in the attached pictures. Everything was normal a few weeks ago and I didn’t change or update anything in my web browsers. Does anyone else have these issues or is there something wrong with my web browser or internet connection?
I dont know why this is happening. Do you have any way to get the source URL for the image, copy it, load it in your browser and see what error your browser is giving you?
 
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Costello

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just some issues with the CDN we recently set up. I sorted that out yesterday morning, if you still have issues try a cache refresh.

regarding the mobile smiley thingy, this is weird, I also get that kind of border on smileys but I actually have no idea how to debug or solve this.
If anyone wants to lend a hand please feel free to give pointers!
 
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peteruk

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just some issues with the CDN we recently set up. I sorted that out yesterday morning, if you still have issues try a cache refresh.

regarding the mobile smiley thingy, this is weird, I also get that kind of border on smileys but I actually have no idea how to debug or solve this.
If anyone wants to lend a hand please feel free to give pointers!

Currently unable to even reply to threads, without quoting or replying to a specific reply that already exists

Will attempt clearing all cache and cookies

EDIT - all working after clearing cache and cookies with the caveat that I now need to re login to all my sites. thanks for the tip
 
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Quantumcat

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have you tried clearing your browser cache?
Thanks! I was hesitant to because I didn't want to log into everything again, but I tried just then and I was able to just delete gbatemp data and not data for other sites. And it did fix the issue. If anyone else is using iOS, do this:
  1. Open the Settings app
  2. Scroll down to Safari and tap it
  3. Scroll down to Advanced and tap it
  4. Tap Website Data
  5. Tap Edit on the top right, and delete gbatemp.net
It doesn't affect any other sites and it fixes the bold problem. (I do wonder why gbatemp needs 57MB though!)
 
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peteruk

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The! I was hesitant to because I didn't want to log into everything again, but I tried just then and I was able to just delete gbatemp data and not data for other sites. And it did fix the issue. If anyone else is using iOS, do this:
  1. Open the Settings app
  2. Scroll down to Safari and tap it
  3. Scroll down to Advanced and tap it
  4. Tap Website Data
  5. Tap Edit on the top right, and delete gbatemp.net
It doesn't affect any other sites and it fixes the bold problem. (I do wonder why gbatemp needs 57MB though!)

I wanted to do this on Chrome Browser (win 10) but could only find the option to clear everything, it's a real pain having to log back in to everything.

I used to be able to find it but on these newer builds I couldn't for the life of me find it.

All sorted now though, just lots of re-logging in
 

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