Hardware Problem Installing a program

[Deleted User]

I am coding 3ds homebrew and i have downloaded the text editor that i wish to use which is Atom the problem i am having is that when i try to install it it says update has stopped working and then it says installation has failed i am trying to install it in a windows 7 computer do any of you people know a way to fix this any help would be much appriciated thanks

 

[tech3475]

Did the installer leave a log somewhere? Possibly in one of the program files folders, appdata or temp folders.

 

[Deleted User]

what would it be named and thanks for the quick response

--------------------- MERGED ---------------------------

Okay so i ran the program again and selected the show log option and nothing happens

 

[tech3475]

what would it be named and thanks for the quick response

--------------------- MERGED ---------------------------

Okay so i ran the program again and selected the show log option and nothing happens

Normally it would be something ending with .log or .txt.

Hopefully the log was still written to disk so it may still be somewhere.

Does it crash before or after the UAC request?

 

[Deleted User]

it shows the atom picture and then is stops working i am not sure what a UAC request is though

 

[tech3475]

it shows the atom picture and then is stops working i am not sure what a UAC request is though

It's when it pops up with the 'do you want to allow this program to make changes' window with the Yes/No response.

Have you tried running as administrator? No ideal but I'm wondering if UAC may be at fault.

 

[Deleted User]

yes i have tryed running as administrator and it does not work but yeah it crashes after the administrator thanks