Order not appearing in account?

Discussion in 'Online Stores and Purchases' started by shiroitaka, Oct 8, 2010.

  1. shiroitaka
    OP

    shiroitaka GBAtemp Regular

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    Jun 15, 2007
    I placed an order with shoptemp #15390 and it is not appearing in my account? I have email confirmation and paypal payment confirmation. But even so it does not appear in my account so I can't check status and also the email of status update keep stating "Payment Method: Send payment now: bank card, credit card, e-cash... (PayPal)" when I have paid??? I understand my dstwo may be on order due to stock shortages but the messages are confusing (got one saying awaiting shipment and another preorder within minutes of each other).
    Does anyone have the ability to check this? I raised a ticket but have not heard anything yet?
     
  2. RandomOddness

    RandomOddness GBAtemp Regular

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    Sep 16, 2010
    I believe this issue is due to shoptemp not taking the money yet as they have not processed the order, which will not happen until monday.
     
  3. shiroitaka
    OP

    shiroitaka GBAtemp Regular

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    Jun 15, 2007
    Dunno about that as the money completed transaction 2 days ago according to paypal... oh well wait and see hopefully mine will ship on the 10th when the next lot arrives?
     
  4. playallday

    playallday Group: GBAtemp Ghost

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    [@N@[)@
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    Last edited by playallday, Jun 22, 2015
  5. Jakeysaurus

    Jakeysaurus Member

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    Oct 8, 2010
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    Same's happening with me. o=
     
  6. shiroitaka
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    shiroitaka GBAtemp Regular

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    Jun 15, 2007
    Well it's now been over 77 hours and no reply [​IMG] at least it eventually let me make a ticket for a while it wouldnt even acknowlege that my order existed, then it let me create but still doesnt say I have any orders in my account.
    For a gbatemp partner I must say this is shabby service.
     
  7. gifi4

    gifi4 How am I a 'New Member'?

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    If chinese holiday is still on that would be why, my I'm not sure, sorry. =(
    Shoptemp's usually good anyway. =)
     
  8. shiroitaka
    OP

    shiroitaka GBAtemp Regular

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    Jun 15, 2007
    Just had shipping confirmation and an apology [​IMG] much happier now!! seems to be a problem regestering accounts and orders. Perhaps if I make any future orders these will appear?