OMG you guys major problem on my computer.Please help!

Discussion in 'Computer Games and General Discussion' started by Sanderino, Feb 13, 2010.

  1. Sanderino
    OP

    Sanderino I guess you only know what you got 'till it's gone

    Member
    773
    0
    Sep 10, 2008
    Netherlands
    the Netherlands
    Wow, I find myself typing the Topic title like a total troll.
    Sory, didn't know on wich section to post this.
    So, on my parents their laptop, my sister is always oding stuff on it too and now, this morning, XP Guardian pops up, it never said anything and says that the system is being hijacked and that third parties are scanning the laptop for info. I'm a total noob at this, do I need to start panic, or can I count on my Temper Tech's?
     


  2. BlueStar

    BlueStar GBAtemp Psycho!

    Member
    4,094
    427
    Jan 10, 2006
    UK
    Sounds more like something a pop-up ad would say rather than Windows security software - did it by any chance ask you to download something or click somewhere to "fix" it?

    Get some free anti-virus software like avg and do a scan.
     
  3. DKAngel

    DKAngel GBAtemp Advanced Fan

    Member
    662
    0
    Jan 5, 2009
    Perth,Australia
    err pull the plug on the lappy, disconnect it from the web [​IMG] and wtf is xp gardian?
     
  4. Sanderino
    OP

    Sanderino I guess you only know what you got 'till it's gone

    Member
    773
    0
    Sep 10, 2008
    Netherlands
    the Netherlands
    I have wireless. xP Thank god for the answers so quick! But if i cut the connection with the internet, then no "third parties" can see the info?

    Yeah? I maybe tought so too.. well, it's named XP Guardian, and that's on every windows comp is it? Well, my parents have Norton *GROAN* and it's scanning right onw. so.. should I wait ? oh and BTW: that XPGuardian is spaming with pop ups neer the right side of the task bar saying it's hijacked and stuff, and yeah, it's really strane it asks me to fix it, run a free scan and then you need to buy the full version and then it removes all of the viruses.
     
  5. Gariscus

    Gariscus Former Team Cyclops Mod

    Member
    646
    1
    Jun 5, 2009
     
  6. Sanderino
    OP

    Sanderino I guess you only know what you got 'till it's gone

    Member
    773
    0
    Sep 10, 2008
    Netherlands
    the Netherlands
    OMG Gariscus, love you! =D I love you, gonig to do it right away!
     
  7. Gariscus

    Gariscus Former Team Cyclops Mod

    Member
    646
    1
    Jun 5, 2009
    Hope you don't have trouble removing it...
     
  8. Sanderino
    OP

    Sanderino I guess you only know what you got 'till it's gone

    Member
    773
    0
    Sep 10, 2008
    Netherlands
    the Netherlands
    Why? Is it hard to remove? Norton didn't found anything.. I was thinking to try it with CCCleaner.. Or does osmeone knows a better idea?
     
  9. mrfatso

    mrfatso That guy!!

    Member
    4,932
    6
    Apr 17, 2008
    Senegal
    @Your Home,behind the sofa
    since it's a trojan, maybe malwarebytes might help? or perhaps spybot- search and destroy?
     
  10. Gariscus

    Gariscus Former Team Cyclops Mod

    Member
    646
    1
    Jun 5, 2009
  11. Sir-Fritz

    Sir-Fritz GBAtemp Maniac

    Member
    1,336
    8
    May 4, 2008
    Brisbane, Australia
    CCleaner doesn't clean any type of Malware, be it spy-ware, Trojans or virus'.
     
  12. Velveteer

    Velveteer GBAtemp Regular

    Member
    129
    0
    Sep 16, 2008
    They may have been referring to the uninstaller tool of CCleaner, which I believe is just the same as the Windows Version.

    I would go:
    run> msconfig > disable the offending software > restart > uninstall > remove leftover files > AV Scan > Malware Scan.

    I think there needs to be some sort of public announcement about these fake AV programs, as too many people get fooled. AntivirusXP, Antivirus 2010, it all sounds very official to someone who isn't suspicious.
     
  13. Sanderino
    OP

    Sanderino I guess you only know what you got 'till it's gone

    Member
    773
    0
    Sep 10, 2008
    Netherlands
    the Netherlands
    Yeah true. Well, I'm going to try Spybot: Search and Destroy first and then your method, Velveteer.

    EDIT: I can't getto other sites except my homepage.. What now ..
     
  14. soulx

    soulx GBAtemp Legend

    Member
    10,130
    4,708
    Apr 4, 2009
    Canada
    What an annoying virus. Is your homepage GBAtemp? Try entering the IP Address of a popular site like Youtube into your address bar.

    When the virus is gone, get BitDefender. Great antivirus program if a bit resource intensive.
     
  15. Guild McCommunist

    Guild McCommunist (not on boat)

    Member
    18,151
    10,466
    May 6, 2009
    United States
    The Danger Zone
    I've had a few problems with fake anti-virus programs and usually I have to end up removing them myself since anti-virus always seems to pass over them. This has worked for me at least, it may not work for everyone.

    0. Before doing any of this, I suggest using all your legit anti-virus programs. If none of them can do anything, you can do this or try an alternative one that the other posters listed
    1. Cut off all internet connections. Not sure if this does anything really, but it's a paranoia thing. Helps me feel secure at least.
    2. Go to Task Manager, and find out the name of the executable. For example, FireFox is firefox.exe.
    3. If possible, right click the pop up of the fake anti-virus and go to properties. It should show you the folder where it's rooted. Find that folder and delete it.
    4. End the process in Task Manager. This will stop fake pop ups and the like. Remember, stop the PROCESS, not the APPLICATION. It can just pop up again if you stop the application.
    5. Go to Start->Search and type in the name of the program (like firefox or something). I'm guessing you'd search for xpguardian or something. Delete everything that the search finds that's related to your fake anti-virus. Odds are it'll be rooted in a folder similar to the one deleted previous, if you could do that. Otherwise, most of them should be rooted in one folder.
    6. After you're done, no more pop ups should be appearing. Run anti-virus scanners just in case.

    Not sure if this is a load of bullshit, but it has worked for me in the past. The last one I had was pretty annoying. It was blocking my executables and popping up porno websites. Not fun.
     
  16. Brian117

    Brian117 GBAtemp Psycho!

    Member
    3,250
    712
    Oct 1, 2007
    United States
    Cleveland, OH
    Dude, just freaking pirate a good Anti-Virus program. It's really not that hard. Don't use no free AVG crap. AVG sucks to the highest.

    Go pirate either Kaspersky, or ESET Smart Security.
     
  17. NoSmokingBandit

    NoSmokingBandit GBAtemp Fan

    Member
    411
    138
    Jan 17, 2009
    United States
  18. CannonFoddr

    CannonFoddr Regular GBATemp Lurker

    Member
    4,115
    68
    Sep 23, 2006
    Sitting by computer
  19. NoSmokingBandit

    NoSmokingBandit GBAtemp Fan

    Member
    411
    138
    Jan 17, 2009
    United States
    From what i've read its a pretty nasty piece of software. I'd instruct your family to be very careful what they install, OP.
     
  20. NeSchn

    NeSchn GBAPimpdaddy.

    Member
    3,535
    27
    Oct 4, 2007
    United States
    Troy,New York PimpStatus: King
    I'd go with MalwareBytes. Thats always your best bet.