This is embarrassing, but 40 days ago I bought a 3DS from Amazon. I'm just now opening it. I put the screen protectors on, boot it up, and I cannot get past the language select screen. I can't select "okay", not with the stylus nor the A,B, etc buttons. I'm pretty sure it's been too long and is no longer eligible to be exchanged on Amazon? What about Nintendo customer service? If I email and explain my problem, will they service/replace it? I havent registered the warranty or anything for it yet...just opened an hour ago. Any suggestions on tips/troubleshooting methods to see if it works before I actually contact Nintendo? Thanks for the help. I'm honestly crushed. So ignorant of me to not test it out in a timely fashion...I've never experienced problems with such a popular electronic device though.