Need a replacement

Discussion in 'Online Stores and Purchases' started by lrwr14, Sep 29, 2010.

Thread Status:
Not open for further replies.
  1. lrwr14
    OP

    lrwr14 Advanced Member

    Newcomer
    85
    0
    Jul 9, 2008
    I order a supercard DStwo and it doesn't work. When I turn the dsi on it shows "no game inserted" message. I payed for the flashing services so I think something went wrong.
    My question is, How do I get a replacement? I have opened a support ticket, do i need to wait for them to reply first? or is their a email contact them at?

    Thanks.
     
  2. trumpet-205

    trumpet-205 Embrace the darkness within

    Member
    4,363
    543
    Jan 14, 2009
    United States
    Did you try it on other DS system? Could be contact issue.
     
  3. Sterling

    Sterling GBAtemp's Silver Hero

    Member
    4,023
    646
    Jan 22, 2009
    United States
    Texas
    First off, what is the icon that pops up in the DS browser? (If it is Fish Tycoon, then it's flashed)
    (If it is a yes to the above) Then see if you have the proper EOS installed to your memory card.
    Then make sure that it is contacting contacts in the DS by trial and error.

    If all else fails then wait for the ticket to go through. Then you discusss the matter through email.
     
  4. lrwr14
    OP

    lrwr14 Advanced Member

    Newcomer
    85
    0
    Jul 9, 2008
    theirs isn't a icon, it just has the message "There is no card inserted in the DS Game Card slot". And the card is tight in the ds slot so I would assume its making contact.
     
  5. trumpet-205

    trumpet-205 Embrace the darkness within

    Member
    4,363
    543
    Jan 14, 2009
    United States
    Like I said, did you try it on other DS system?

    Also give it about 20 seconds to detect it. Since SCDS2 has a CPU inside to emulate DS cartridge, it takes time to boot it up.
     
  6. lrwr14
    OP

    lrwr14 Advanced Member

    Newcomer
    85
    0
    Jul 9, 2008
    My ds phat is broke so theirs aren't any by me. And as for leaving it for 20secs, I've left it for 10 minutes wait for the dsi to pick it up.
     
  7. Sterling

    Sterling GBAtemp's Silver Hero

    Member
    4,023
    646
    Jan 22, 2009
    United States
    Texas
    No, in the loader what icon pops up? In the square. Before you tap/select the game. Is it Fish Tycoon, or the Supercard logo/whatever?

    Also sometimes you have to reinsert it a few times to make it pop up. I get the same message after adding stuff to my SD card and popping back into the DS a few times makes it work again.
     
  8. lrwr14
    OP

    lrwr14 Advanced Member

    Newcomer
    85
    0
    Jul 9, 2008
    I can't even load the flash card because it says that their isn't a game inserted into the dsi system.
     
  9. Sterling

    Sterling GBAtemp's Silver Hero

    Member
    4,023
    646
    Jan 22, 2009
    United States
    Texas
    Oh, I don't know why I read that you had an error message... xD Hmm, I have never heard of that before. Even my defective M3iZero could be loaded.
     
  10. Costello

    Costello Headmaster

    Administrator
    12,490
    5,953
    Oct 24, 2002
    yes you need to wait for them to reply.
    and yes you will definitely get a replacement.
    sad to hear that your stuff didnt work tho.
    try the paper trick maybe? (google it)
     
Thread Status:
Not open for further replies.