Hardware Left Analog Stick Issue

[jastolze]

Hey I bought a used Vita off of Amazon and It works great, except when I'm in-game during Kill Zone Mercenary. Whenever I have it set to 'Move' I keep going forward. When I have it set to 'Aim', I keep looking up. I've tried doing a rebuild database, but no noticeable difference.

I'm not under warranty, since it's used. I'm curious if used game stores can fix the issue I'm having.

A quick note: My analog moves in any direction perfectly, meaning I don't notice any hardware issues with it, the analog stick can move in any direction with ease.

Is there anything I can do to fix it? Could it be a game-only issue? I really don't want to send it to Sony for repairs because of the lengthy wait.

Any help is appreciated!

 

[Foxi4]

Is it just the one game that thinks the analog is set to "up" or does it also happen in other apps, like the web browser or the store? If it's not a hardware issue and it's only this one game that's going nuts, make sure that you're starting the system with the stick in its neutral position.

 

[jastolze]

Is it just the one game that thinks the analog is set to "up" or does it also happen in other apps, like the web browser or the store? If it's not a hardware issue and it's only this one game that's going nuts, make sure that you're starting the system with the stick in its neutral position.

I don't notice anything on the Web browser or the PS Store. What exactly is the Left stick used for in those situations? I know with the right one you can zoom in on web browser.

 

[Foxi4]

I don't notice anything on the Web browser or the PS Store. What exactly is the Left stick used for in those situations? I know with the right one you can zoom in on web browser.

The left stick can scroll websites in the browser and navigate the menus in the Store as well as the main menu if you set it to do so in the system. It's odd that this happens only to this one game - try enabling "Control with Buttons" in System Settings and tell me if the system goes nuts in the main menu as well. If it does, it's definitely a hardware issue.

 

[jastolze]

The left stick can scroll websites in the browser and navigate the menus in the Store as well as the main menu if you set it to do so in the system. It's odd that this happens only to this one game - try enabling "Control with Buttons" in System Settings and tell me if the system goes nuts in the main menu as well. If it does, it's definitely a hardware issue.

I already have that enabled. So, could it be a problem regarding the game itself? I bought a brand new Physical copy of the game, so I couldn't imagine that was the issue.

Edit: When I go under the PSN Settings, it does keep scrolling up by itself, but it doesn't do that in the main settings window...

 

[Foxi4]

I already have that enabled. So, could it be a problem regarding the game itself? I bought a brand new Physical copy of the game, so I couldn't imagine that was the issue.

Edit: When I go under the PSN Settings, it does keep scrolling up by itself, but it doesn't do that in the main settings window...

In that case the stick is probably stuck in some bizarre position as far as calibration is concerned. You could try entering Safe Mode and restoring default settings by clicking Restore the PSVita System, but the system will return to its factory default state, so be sure to back your content up using CMA first. If this fails, the system is damaged and you should return it - used or not, you were sold a defective unit which was not advertised as defective.

 

[jastolze]

In that case the stick is probably stuck in some bizarre position as far as calibration is concerned. You could try entering Safe Mode and restoring default settings by clicking Restore the PSVita System, but the system will return to its factory default state, so be sure to back your content up using CMA first. If this fails, the system is damaged and you should return it - used or not, you were sold a defective unit which was not advertised as defective.

What's CMA? And can't I just re-download the botzone thing if I've already purchased it? How difficult would it be to open the vita and replace it?

 

[Foxi4]

It's the PSVita Content Manager Assistant, it will let you back all your content up, including save files. You can re-download the games and DLC from your Downloads List, if you wish, but CMA will likely be quicker and will also back your saves up.

As far as opening the system is concerned, there are some disassembly tutorials online, but you're performing such operations at your own risk - if you don't feel comfortable with that, it's easier to send the system to Sony or any local console repair store (if you have any near you).

 

[jastolze]

I'll probably just send it to Sony. Do you have any idea on how long the repairs will take? Thanks for all your help, Foxi.

 

[Foxi4]

I'll probably just send it to Sony. Do you have any idea on how long the repairs will take? Thanks for all your help, Foxi.

No clue - they'll take less if you describe your issue thoroughly and with a lot of details so that the engineers know what they're looking for. Thing is, it will probably cost you since it's an out-of-warranty repair - you might want to look for third-party repair stores before making a decision, they usually charge less for the same repair. As far as time is concerned, it might take anywhere between two weeks and a month. Contact Sony via their troubleshooting line to ask for further details and advice.

 

[delvis]

Just buy a new one ($8) its very easy to repair and the problem is over