I need some help, or advise

Discussion in 'Computer Software and Operating Systems' started by rufuszombot, Jun 12, 2016.

  1. rufuszombot
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    rufuszombot Assassin

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    So my Windows 10 PC has stopped connecting to the internet (It still connects to the modem) and after days of trying to solve the issue, I haven't found a single solution.
    The error I get is: One or more network protocols are missing on this computer
    Alternatively, I get a different error sometimes saying something about the DNS not being able to register, or something like that.
    I've tried every single 'solution' that googling my problem has to offer and it's done nothing. So I'm either looking for a way to fix this, or I just want to format the whole thing and get rid of this headache of a problem.
    So, if I can't fix it and have to format, since I have a genuine Windows 10, will my 8.1 key that came with my PC do the trick when it comes to activating it? I don't want to run a pirated windows, they always cause me trouble. I've also always wanted to run a dual OS with Linux (probably Debian, but I'm not very familiar with the differences). Since I'll be starting fresh I feel like this would be the perfect time to do this, but I have no idea how to set this up, and when I tried on my laptop I ended up giving up because it wasn't working right.
    TL;DR: How do I fix my internet, and if I can't what's an easy way to re-install Windows from scratch, preferable with a dual-boot option with Debian Linux?
     
  2. Joom

    Joom  ❤❤❤

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    Right click the network icon on the task tray, go to Network and Sharing center, go to Adapter Properties on the left-hand pane, right click your network adapter, and go to properties. Is the IPv4 module installed, and what are the properties set to for it?
     
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  3. rufuszombot
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    rufuszombot Assassin

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    It is installed, and the properties are just set on automatic.
     
  4. Joom

    Joom  ❤❤❤

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    What network card do you have?
     
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  5. rufuszombot
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    rufuszombot Assassin

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    Qualcomm Atheros AR5BWB222. I have tried to update, rollback, and even delete and reinstall the drivers, but none of that worked. I would attempt to hardwire to the modem, but that option is out of the question.
     
  6. Joom

    Joom  ❤❤❤

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    Not sure what the issue could be then. If you want to do a reinstall, download a Windows 10 ISO and use Rufus to create a bootable USB installer. And if you want Debian, reinstall Windows first, then use Rufus to make a USB for Debian, then install it. GRUB should automatically detect Windows during the install and set itself up accordingly.
     
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  7. rufuszombot
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    rufuszombot Assassin

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    Is there a legitimate place to download an ISO, or am i going to have to get it elsewhere?
     
  8. Joom

    Joom  ❤❤❤

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  9. rufuszombot
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    rufuszombot Assassin

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    That seems to be exactly what I'm looking for. Thanks for all your help. I didn't want to have to reformat, but it's better than nothing, and it's not like I can't just always redownload anything I loase, it's just a hassle.
     
  10. Joom

    Joom  ❤❤❤

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    Yeah, it really is. I wish I could offer more help, but I really don't know what could be causing the issue. There's a myriad of scenarios like your drivers just being completely fubar, a third party firewall interfering, or Windows just being plain dumb.
     
  11. rufuszombot
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    rufuszombot Assassin

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    It worked fine, and then my internet was shut off for a few months, when it got turned back on it had this problem. No telling what i did to it in the mean time.
     
  12. Joom

    Joom  ❤❤❤

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    That might be an issue with your router not being provisioned properly thus not leasing DHCP requests properly. That would make sense as to why you're getting DNS errors.
     
  13. rufuszombot
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    rufuszombot Assassin

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    I tried to reset the router, but I didn't do anything. I do have a DHCP-Client error, but that led me nowhere. All of my other devices on this wifi work, and since it's my roommate's router, I can't really look around in the settings since I don't know that password.
     
  14. Joom

    Joom  ❤❤❤

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    It'd be up to the ISP to provision it properly if that is the issue. You wouldn't be able to do anything on your end.
     
  15. rufuszombot
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    rufuszombot Assassin

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    So would a reformat even fix this issue?
     
  16. Joom

    Joom  ❤❤❤

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    I mean, it might be worth a try seeing as your other devices seem to work.
     
  17. rufuszombot
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    rufuszombot Assassin

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    Unfortunately this didn't work either. I'm going to try to do a clean install of linux, and see if that helps.
    It's not working with Linux, or another clean install of Windows.
     
    Last edited by rufuszombot, Jun 13, 2016
  18. rufuszombot
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    rufuszombot Assassin

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    I finally decided to take the wifi adapter out of an old laptop and install it in my desktop. As it stands, this has fixed my problem. Lesson learned the hard way, I suppose.