How to contact codejunkies?

Discussion in 'Switch - Hacking & Homebrew' started by Bowl0l, May 5, 2017.

  1. Bowl0l
    OP

    Bowl0l Advanced Member

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    Minor Update:
    No feedback from codejunkies whether they had sent the items or not. Their CS is non-existing.

    Edit 03:
    Minor Update:
    Received reply from FB that codejunkies will send the correct item today.

    Chronology of events:
    03 May 2017, Wednesday
    Request support via webpage contact form
    http://uk.codejunkies.com
    04 May 2017, Thursday
    Didn't receive any replies.
    Proceed to request support via https://m.facebook.com/ARPowerSaves/
    05 May 2017, Friday
    Received reply through FB.
    Shared more information to codejunkies through FB as requested.
    09 May 2017, Tuesday
    Received reply through FB that they will ship the correct item today.

    Edit 02:
    I got a response through Facebook https://m.facebook.com/ARPowerSaves/
    It's a bit strange because I asked them to go through their email support@codejunkies.com to get more details but they insist to share info through Facebook.

    Edit 01:
    Besides a phone call, how do I contact codejunkies? They sent me the wrong product.
    I have tried the following but I didn't get any replies after 24 hours:
    Facebook, https://m.facebook.com/ARPowerSaves/
    Twitter, @EuroCodejunkies and email support@codejunkies.com

    http://uk.codejunkies.com
    All the contact forms in the webpage does nothing when the submit button is clicked.

    How long does it take for codejunkies to respond?

    Ordered:
    PowerSaves Plus

    Received:
    PowerSaves for Amiibo

    Bought PowerTags because Nintendo wants to lock DLC to understocked products.
    BoTW is my first Zelda game so I want to complete everything. Ignoring Mario Kart Deluxe since I already owned the WiiU version.
     
    Last edited by Bowl0l, May 17, 2017


  2. Dionicio3

    Dionicio3 GBATemp's Official Skiddo™ | Founder of Skiddoism

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    What did you order? What did you receive?
     
  3. Kevinpuerta

    Kevinpuerta GBAtemp Regular

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    What did you buy?
     
  4. xtheman

    xtheman GBAtemp Guru

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    I'm about 90% sure the OP ordered the powersaves for amiibo, to pirate the amiibo for BOTW and MK8DX
     
  5. Bowl0l
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    Bowl0l Advanced Member

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    Edited first post to include what item purchased.

    Ordered:
    PowerSaves Plus

    Received:
    PowerSaves for Amiibo
     
  6. Kourin

    Kourin Touhou Maniac

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    Their service is awful. You're better off just reporting the payment if you're using Paypal or whatever the equivalent is for other methods of payment.
     
  7. Bowl0l
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    Bowl0l Advanced Member

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    I would contact my credit card company if they don't respond to me til this Sunday.
     
  8. Alkéryn

    Alkéryn Master of cookies ~

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    Albategnius, Moon
    Arduino + rfid module + ntag > all
    I 3d printed and painted mines
     
  9. migles

    migles Mei the sexiest bae

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    my dad works for nintendo.
    now you can create your own ammibos of blackjack and hookers, right?
     
    Alkéryn likes this.
  10. Alkéryn

    Alkéryn Master of cookies ~

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    Albategnius, Moon
    Yeh
    But really i made a wolf link copy with my lab 's 3d printer and put an ntag in it
    So it cost me about 2 bucks + 1 for the paint maybe :P
    You can see it isn't an original side to sides but it look as good and at least it is diy xD
     
    Last edited by Alkéryn, May 5, 2017
  11. Bowl0l
    OP

    Bowl0l Advanced Member

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    Minor Update:

    I got a response through Facebook https://m.facebook.com/ARPowerSaves/

    It's a bit strange because I asked them to go through their email support@codejunkies.com to get more details but they insist to share info through Facebook.

    @Alkeryn, i can't afford a 3D printer so I'm abit jealous.
     
    Last edited by Bowl0l, May 6, 2017
  12. Ignisflame

    Ignisflame Advanced Member

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    Hey at least you got something, I ordered the same thing almost 2 months ago and to this day I still havent got shit, I am currently in an escalated claim with paypal to get my money back because Datel refuses to respond and there is no direct way to contact them. It wouldnt be too big of a deal but the simple €35 is a whopping nearly $75 canadian. losing that much money and getting absolutely nothing is not how I wanna go about that shit. I could buy the N2 Elite for that much money
     
    Last edited by Ignisflame, May 7, 2017
  13. Bowl0l
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    Bowl0l Advanced Member

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    Try messaging them through Facebook. But I think they are waiting til 2 months because Royal Mail is very slow. I once received my shipping after 3 months.
     
  14. Arithmatics

    Arithmatics I'll be holding on to you. ;}

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    this is what you get for ordering from Malaysia mate. :)
     
  15. RemixDeluxe

    RemixDeluxe GBAtemp Psycho!

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    They have a headquarters in Clearwater, FL and at the time it was next to my college I attended and they allowed me to take a tour of the place. Its not as impressive as it sounds but it was still cool to meet the people behind the support.
     
  16. Bowl0l
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    Bowl0l Advanced Member

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    Yup. Getting my order partially fulfilled is better than codejunkies sending nothing to a Canadian. Hopefully they can sort things out for us.
    Did they share if the support includes through email? If the email have been abandoned, they should update their info in the webpage.
     
  17. RemixDeluxe

    RemixDeluxe GBAtemp Psycho!

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    The event I described was from over 1 decade ago during the GameCube era. I've long since abandoned this company ever since they gave shit support for their powersaves on 3DS. They don't get my business again after that hot mess.
     
  18. Bowl0l
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    Bowl0l Advanced Member

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    I wished I knew about that beforehand.. I would have bought ntags instead.
     
  19. g00s3y

    g00s3y GBAtemp Regular

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    Buy 20 ntag215 cards off eBay for $25, tagmo, end of story
     
  20. RemixDeluxe

    RemixDeluxe GBAtemp Psycho!

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    Sure ntags is good if you dont mind spending money every time there is a new amiibo release. I recommend N2 Elite, it only cost me $50. It can store up to 200 amiibo at once and its reusable, not one time use like Ntags or whatever nonsense.