Hello, I purchased one R4i Gold 3DS Flash Card from your website BestR4i3ds.com on 4/03/15 and upon processing my payment information I received the error: "Submit failed!, Response Code: 16, Please check your information or contact the technician". I went back to the BestR4i3ds.com, logged in, and went to my account to find that I have 2 previous orders, instead of one.