Recommend a place to order the SX Pro from that isn't ModChipsDirect

Trappie · Jun 25, 2018

Stargate worked great for me, got it 2 days after it was shipped for €45

hollowtip · Jun 25, 2018

Trappie said:
Stargate worked great for me, got it 2 days after it was shipped for €45

Considering you're using the "€" currency symbol, I'm assuming you're not based in the US...

Nickbo · Jun 25, 2018

I asked them for an update and I got this back. I'm going to be patient and wait since they said end of June with possible delays.

Their response and my email after it :
Hi
it got delayed 3 days out of china
so that puts us 3 business days behind.
We have the stock now
you will get tracking next week
sorry for the delay, it was out of out control

On 23-06-18 1:05 PM, wrote:
> Hello,
>
> This is a notification of a new post to *Order*: #
>
> *Message*:
> Hey guys haven't had an email since the 12th and you guys approximated
> shipping before this weekend. Just curious if you've received the chips
> yet or not. Thanks for any response!
-- My email was Friday and their response was Sat 3am pst

Trappie · Jun 25, 2018

hollowtip said:
Considering you're using the "€" currency symbol, I'm assuming you're not based in the US...

they also ship to the us, in fact: it's closer than europe so it should be quicker?

anthonyplep · Jun 25, 2018

So who has something good to say about ModChipsDirect? Placed my order as a part of batch number 3. I’m not impatient by any means and I was expecting to wait a bit anyways. Obviously I don’t want to wait too long but I am willing to wait

Puckmarin · Jun 25, 2018

anthonyplep said:
So who has something good to say about ModChipsDirect?

Jury is still out with regards to SX Pros. I'm in batch one and still waiting for a shipping confirmation. It sounds like they have them in hand so I would expect a tracking number today or tomorrow. If not, I'm going to start to get a bit irritated and if Friday rolls around and I still don't have one I'll ask for a refund.

That said, I ended up ordering a SX OS code from them and they delivered it to me within the hour so their customer service there was top notch.

gene0915 · Jun 25, 2018

hollowtip said:
Non-Stop delays? From my understanding, they only pushed back shipping a one or two working days (that's assuming they ship on this Monday or Tuesday) from the 1st batch update. I'm not exactly thrilled about my pre-order (I'm in batch 1), but their initial promise from my invoice states "The end of June," so it's not like they've been dishonest. However, they do seem to be the slowest out of all the listed re-sellers on Team Xecuter's site, so that definitely doesn't work in their favor.

The only reason I chose them is because it clearly states they are based in Michigan, and I wasn't able to find other re-sellers that claimed they were based in the US easily as well. They should do a solid for their customers and upgrade to 1-3 priority mail though.

I'm just curious though, have other USA based customers that chose a different re-seller received their orders? Also, I'm not talking about people that placed their order in the last couple of weeks, the early pre-order customers.

For people that are sticking with them, yes, they -SHOULD- upgrade them to free priority mail since they can't be bothered to ship out items on the weekend. I mean, they've had them in their possession for 4 or 5 days now but "don't work on the weekend" apparently. (BS excuse)

Yes, lots of USA based customers have already received their SX Pros. Seems people had lots of luck with SwitchSX, that's why I went with them. I mean, people in the US had theirs (from other re-sellers) a couple of days after they were released. This is something I could not understand. MCD's shipment was hung up in China? Customs? Yet other vendors were able to get the SX Pro into peoples hands (that lived in the US) days after T-X released them.

--------------------- MERGED ---------------------------

Nickbo said:
I asked them for an update and I got this back. I'm going to be patient and wait since they said end of June with possible delays.

Their response and my email after it :
Hi
it got delayed 3 days out of china
so that puts us 3 business days behind.
We have the stock now
you will get tracking next week
sorry for the delay, it was out of out control

On 23-06-18 1:05 PM, wrote:
> Hello,
>
> This is a notification of a new post to *Order*: #
>
> *Message*:
> Hey guys haven't had an email since the 12th and you guys approximated
> shipping before this weekend. Just curious if you've received the chips
> yet or not. Thanks for any response!
-- My email was Friday and their response was Sat 3am pst

Wonder why they never put that info on their web site? If they did, I never saw it so maybe I'm blind? They've had stock for at least 4 days now but for some unknown reason aren't shipping anything yet. "Tracking next week". HA!!!!!!! That means (MAYBE) some day next week. Not Monday or Tuesday or Wednesday....."some day next week". I'm guessing they still don't have them and continue to lie about it. I still maintain that they won't ship a single SX Pro this week. I'll be sure and come back here NEXT Monday and check on you.

Again, if I'm wrong, I'll apologize.

Soluble · Jun 25, 2018

Trappie said:
Stargate worked great for me, got it 2 days after it was shipped for €45

mines still processing in Hong Kong after a week lol

gene0915 · Jun 25, 2018

Puckmarin said:
Jury is still out with regards to SX Pros. I'm in batch one and still waiting for a shipping confirmation. It sounds like they have them in hand so I would expect a tracking number today or tomorrow. If not, I'm going to start to get a bit irritated and if Friday rolls around and I still don't have one I'll ask for a refund.

That said, I ended up ordering a SX OS code from them and they delivered it to me within the hour so their customer service there was top notch.

Waiting 4 more days to ask for a refund will put you 4 more days behind on getting your hands on an SX Pro.

I didn't cancel my order to spite them or because I'm impatient, I cancelled my order because I genuinely believe they are lying about having them in stock. Sitting on inventory because you're too bothered on the weekend to start stuffing packages? What kind of business plan is that??? A failing one.

anthonyplep · Jun 25, 2018

Puckmarin said:
Jury is still out with regards to SX Pros. I'm in batch one and still waiting for a shipping confirmation. It sounds like they have them in hand so I would expect a tracking number today or tomorrow. If not, I'm going to start to get a bit irritated and if Friday rolls around and I still don't have one I'll ask for a refund

Sounds reasonable enough I suppose. I’ve been checking their site every day after ordering mine to keep track of how both batch 1 and 2 are doing. Waiting til Friday on your part seems fair. I hate asking for refunds, but if it starts getting out of hand after a couple weeks I may have to ask for one and look elsewhere myself

Here’s hoping they’re truthful in what they say. I’d like to believe that since they’re answering tons of emails and being a little transparent about things, that they’re not out there to scam or anything, and that they genuinely had some delays with their shipments and whatnot

comput3rus3r · Jun 25, 2018

gene0915 said:
I went ahead and canceled my batch 1 SX Pro order with MCD because I'm tired of the non-stop bullshit delays. I had zero faith in them getting my order out in a timely manner.

I know that I've effectively reset the block and everyone is back-ordered but I'm fine with waiting another few weeks (or month) so long as the company I'm ordering from understands how to effectively communicate delays and starts sending out the SX Pro the day it arrives and not sitting on inventory because they don't have enough people to stuff packages or they don't feel like working that day or insert reason here.

So with that, should I just order from SwitchSX? Other than one angry thread, they seem to be doing OK with getting product into the hands of people that ordered from them.

let me get this straight. You cancelled your order that you would have received in about 5-7 more days because you're inpatient so now you're going to wait 4-6 weeks more? interesting logic.

--------------------- MERGED ---------------------------

I've used MDC before and they're fine.

carlito1095t · Jun 25, 2018

gene0915 said:
Waiting 4 more days to ask for a refund will put you 4 more days behind on getting your hands on an SX Pro.

I didn't cancel my order to spite them or because I'm impatient, I cancelled my order because I genuinely believe they are lying about having them in stock. Sitting on inventory because you're too bothered on the weekend to start stuffing packages? What kind of business plan is that??? A failing one.

Umm, no? Plenty of retailers don't ship on non-business days, especially small businesses like MCD. What kind of BS statement is that???

ModDog · Jun 25, 2018

carlito1095t said:
Umm, no? Plenty of retailers don't ship on non-business days, especially small businesses like MCD. What kind of BS statement is that???

When you have a big launch and products that were delayed taking time off is questionable. I think working over weekend is appropriate, they said digital OS withing 24 hours so they should have been working anyway.

Assuming they got the Pro's I think packing and sending out tracking would have been proper thing to do. If they don't have then... then batch 2 mentioning the 26 likely is no where near correct.

And I did buy digital OS from them so I am not against them. Just wish they had better communication.

comput3rus3r · Jun 25, 2018

ModDog said:
When you have a big launch and products that were delayed taking time off is questionable. I think working over weekend is appropriate, they said digital OS withing 24 hours so they should have been working anyway.

Assuming they got the Pro's I think packing and sending out tracking would have been proper thing to do. If they don't have then... then batch 2 mentioning the 26 likely is no where near correct.

And I did buy digital OS from them so I am not against them. Just wish they had better communication.

when you're being bombarded by bullshit emails it makes it harder to communicate.

ModDog · Jun 25, 2018

comput3rus3r said:
when you're being bombarded by bullshit emails it makes it harder to communicate.

I don't disagree I'm guessing with questions and people canceling they are busy. But if they did proper updates they likely could reduce these question's. I mean update product page and save a ton of emails seems to make sense.

Again I ordered OS from them and all went smooth so I'm not against them. I just think working weekend and better communication would be proper thing to do.

gene0915 · Jun 25, 2018

comput3rus3r said:
let me get this straight. You cancelled your order that you would have received in about 5-7 more days because you're inpatient so now you're going to wait 4-6 weeks more? interesting logic.

--------------------- MERGED ---------------------------

I've used MDC before and they're fine.

Since they've had them "in their hands" for 4+ days and haven't shipped a single one, your delusional if you think it would have shipped in 5-7 MORE days. Stop kidding yourself.

So you're saying it takes nearly TWO WEEKS to get an item shipped out and in your customers hands for an items you've been sitting on for 4+ days!?!?!??!?!?! You can't run a business like that.

Customer: Hey store owner, do you have item X in stock?

Owner: It's going to be here in 10 days. Once I receive it, I'm going to let it sit on my shelf for ANOTHER 10+ days and then tell you that it will be shipped soon and I'll ship it when I get around to it. I don't work on the weekends.

Customer: ?????????????????????????????????????????????

--------------------- MERGED ---------------------------

carlito1095t said:
Umm, no? Plenty of retailers don't ship on non-business days, especially small businesses like MCD. What kind of BS statement is that???

They got these in over 4 days ago. I'll be generous and lets say they got them in Thursday. Thursday night and Friday night, they should have been shipping A FEW out. Wonder if they're following the Star Citizen business model?

Deleted-401606 · Jun 25, 2018

gene0915 said:
Since they've had them "in their hands" for 4+ days and haven't shipped a single one, your delusional if you think it would have shipped in 5-7 MORE days. Stop kidding yourself.

So you're saying it takes nearly TWO WEEKS to get an item shipped out and in your customers hands for an items you've been sitting on for 4+ days!?!?!??!?!?! You can't run a business like that.

Customer: Hey store owner, do you have item X in stock?

Owner: It's going to be here in 10 days. Once I receive it, I'm going to let it sit on my shelf for ANOTHER 10+ days and then tell you that it will be shipped soon and I'll ship it when I get around to it. I don't work on the weekends.

Customer: ?????????????????????????????????????????????

--------------------- MERGED ---------------------------

They got these in over 4 days ago. I'll be generous and lets say they got them in Thursday. Thursday night and Friday night, they should have been shipping A FEW out. Wonder if they're following the Star Citizen business model?

dude modchipdirect is ran by little kids,did you really expect them to have good service? That we don't work on weekends is BS,if you own a business you work 7 days a week period.

Puckmarin · Jun 25, 2018

gene0915 said:
Waiting 4 more days to ask for a refund will put you 4 more days behind on getting your hands on an SX Pro.

I already have a working version of SX OS. The Pro is just icing on the cake. No reason not to wait a bit at this point.

anthonyplep said:
I’d like to believe that since they’re answering tons of emails and being a little transparent about things, that they’re not out there to scam or anything, and that they genuinely had some delays with their shipments and whatnot

Dealing with China Post can be hit or miss. I just think MCD needed to be a bit more transparent about the delays and do everything in their power to provide their customers with tracking numbers as soon as possible.

For instance, if they got their shipment on Friday there's no valid reason why everyone in Batch 1 wasn't sent a tracking number over the weekend. If they are still waiting on their shipment then they need to communicate that to their customers.

carlito1095t · Jun 25, 2018

Maluma said:
dude modchipdirect is ran by little kids,did you really expect them to have good service? That we don't work on weekends is BS,if you own a business you work 7 days a week period.

Apparently "not working weekends = BS". Gotcha.

I'll be sure to tell that to the other 14 businesses in my area that don't work weekends too.

Omega_X · Jun 25, 2018

Dang I was hoping to receive some tracking info today. If they received their batch 1 inventory last week you'd think most of them would have been shipped out today. Maybe they were sent out but shipping info hasn't been posted yet.

Recommend a place to order the SX Pro from that isn't ModChipsDirect

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