Hardware What to do?

IpsoFact0

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I bought a white new 3ds 3 months ago as a Christmas gift for my cousin from eb games, he opened it last night and realized that the hinge is super loose and wobbles like crazy compared to mine. What should i do now? will EBgames/gamestop accept a exchange for a new console 3 months after if it was meant as a gift and wasnt opened all that time?
 

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