My package containing my new DSlite shipped out last Tuesday. I posted Monday night unhappy after the fifth business/shipping day, my system had yet to show up with only a simple journey from California up to Oregon that had to be undertaken. After some posts from others, I decided I would have a little more patience and wait until Wednesday before getting angry and contacting Nintendo for a tracking number if my package still hadn't shown up.
Fast forward to today, Wednesday. I live in an apartment where all the mail boxes are at the entry for each three level building (basement or first floor or ground level, second floor, third floor), so I check the mailbox on the way up to my family's apartment everyday after school on my way up (I live on the third floor). There is only one, single piece of mail in there from, you guessed it, UPS. They said they had tried to deliver my package, but nobody was home, etc., etc., the usual message. Only one problem; there is always somebody home, and you can always here the door being knocked on from any part of the apartment. There is also conveniently a doorbell in case knocking doesn't grab somebody's attention.
The date on the postcard saying nobody had been home was 1/14/11, or 14/1/11 for people in other parts of the world who may be reading. That means my package should have arrived on Friday. On freaking Friday. The beginning of what was an extended weekend. Completely confounded as to how that could have happened, I peeked at the address where I would have to pick it up. The address was somewhere I don't even know. Not the local UPS office literally about three blocks away. The UPS office that picks up, delivers, ships, etc., and only take about 10 minutes to get to walking from my apartment. No, it was some office about 15 miles out in nowhere land.
My mother thankfully called for me, as I wouldn't of had the ability to be nice after such a gigantic screw up. UPS's excuse: They tried to deliver it to my old address that I haven't lived at for four months. I had informed Nintendo of my new address too, even got my initial shipping label fixed. I then put my new address on the piece of paper included stating everything wrong when I sent in my DS. I even had to say my address when I called Nintendo to confirm my choice for my DSlite. Even better, the postcard saying nobody was home at the time of delivery was sent to my current address. There wasn't a forward address or anything, it was all exactly correct.
Figure that one out.
Now they have my new address that they should have had already and will be delivering my package tomorrow, nearly an entire week late.
I hate UPS.
Fast forward to today, Wednesday. I live in an apartment where all the mail boxes are at the entry for each three level building (basement or first floor or ground level, second floor, third floor), so I check the mailbox on the way up to my family's apartment everyday after school on my way up (I live on the third floor). There is only one, single piece of mail in there from, you guessed it, UPS. They said they had tried to deliver my package, but nobody was home, etc., etc., the usual message. Only one problem; there is always somebody home, and you can always here the door being knocked on from any part of the apartment. There is also conveniently a doorbell in case knocking doesn't grab somebody's attention.
The date on the postcard saying nobody had been home was 1/14/11, or 14/1/11 for people in other parts of the world who may be reading. That means my package should have arrived on Friday. On freaking Friday. The beginning of what was an extended weekend. Completely confounded as to how that could have happened, I peeked at the address where I would have to pick it up. The address was somewhere I don't even know. Not the local UPS office literally about three blocks away. The UPS office that picks up, delivers, ships, etc., and only take about 10 minutes to get to walking from my apartment. No, it was some office about 15 miles out in nowhere land.
My mother thankfully called for me, as I wouldn't of had the ability to be nice after such a gigantic screw up. UPS's excuse: They tried to deliver it to my old address that I haven't lived at for four months. I had informed Nintendo of my new address too, even got my initial shipping label fixed. I then put my new address on the piece of paper included stating everything wrong when I sent in my DS. I even had to say my address when I called Nintendo to confirm my choice for my DSlite. Even better, the postcard saying nobody was home at the time of delivery was sent to my current address. There wasn't a forward address or anything, it was all exactly correct.
Figure that one out.
Now they have my new address that they should have had already and will be delivering my package tomorrow, nearly an entire week late.
I hate UPS.
