I almost fell off a cliff when i went hiking a few weeks ago. It was a good 50 ft cliff... I slipped off the edge... luckily I caught myself... so I did not fall... but I did get a nice big cut on my knee as a souvenir.
If you loose an email account and can't sign in its understandable most think it's funny and they can get away with it instead of trying to make amends over their actions unless they mess up so bad the entire community tells them to f off