Switch is no 3DS and every system is different. See DS.This isn't new. You can also find the exact same thing in the 3DS' Home Menu Manual.
Switch is no 3DS and every system is different. See DS.This isn't new. You can also find the exact same thing in the 3DS' Home Menu Manual.
Exactly, every system is different. Ergo, they have no reason to give you a different switch if you have 3 dead pixels.Switch is no 3DS and every system is different. See DS.
And, again, any retailer you buy it from (including the good online ones) will let you return/exchange for that, even if you have to wait a couple weeks for new stock.Exactly, every system is different. Ergo, they have no reason to give you a different switch if you have 3 dead pixels.
That's the policy for every store that sells screens here (in Switzerland), and I think there's an international, or at least European policy about that : the manufacturer has to replace the screen if there's a certain percentage of dead pixels, otherwise, the screen is considered fine
And they do that, just not for like <=1-3%. I'd guess 10% is probably the line.That's the policy for every store that sells screens here (in Switzerland), and I think there's an international, or at least European policy about that : the manufacturer has to replace the screen if there's a certain percentage of dead pixels, otherwise, the screen is considered fine
That's a manufacturing flaw, screens are not supposed to have any dust under the glass as they're assembled in a sterile environment. If you have dirt or dust under the screen, it's defective. The system should've been a factory reject, I'm not surprised it was replaced.Does it matter that Nintendo won't replace it, when I'm returning to say a store like gamestop?
Ive had to return a new 3ds XL, it had dirt particles under the screen. GS replaced it no problem.
My point was, I normally don't return my nintendo products to nintendo, so does their replacement policy apply to places like GS.That's a manufacturing flaw, screens are not supposed to have any dust under the screens as they're assembled in a sterile environment. If you have dirt or dust under the screen, it's defective. The system should've been a factory reject, I'm not surprised it was replaced.
No, every retailer has their own return/replace policies.My point was, I normally don't return my nintendo products to nintendo, so does their replacement policy apply to places like GS.
A store will not replace the product for you if they're uncertain whether or not the manufacturer will replace their stock unless you have an extended warranty with them, the staff is trained in diagnosing whether something is a defect or not. They're not a charity, they send those systems straight back to the manufacturer for refurbishment and/or replacement and the manufacturer foots the bill, so to speak. It's possible in stores that have money to burn, like supermarket chains, but gaming chains have razor-thin margins and are very strict with their returns policies.My point was, I normally don't return my nintendo products to nintendo, so does their replacement policy apply to places like GS.
About that "painful switch launch" utube video, would it be possible to photoshop a pic of a broken switch, send it to nintendo, and they'll send u another one? Or would they make you ship it to them
A store will not replace the product for you if they're uncertain whether or not the manufacturer will replace their stock unless you have an extended warranty with them, the staff is trained in diagnosing whether something is a defect or not. They're not a charity, they send those systems straight back to the manufacturer for refurbishment and/or replacement and the manufacturer foots the bill, so to speak. It's possible in stores that have money to burn, like supermarket chains, but gaming chains have razor-thin margins and are very strict with their returns policies.
Two good points, luckily I don't have this problem. If the dead pixels were distracting enough, I would try to return it. I agree its not a stores responsibility like GS, Nintendo should offer a repair service regardless.No, every retailer has their own return/replace policies.
A store will not replace the product for you if they're uncertain whether or not the manufacturer will replace their stock unless you have an extended warranty with them, the staff is trained in diagnosing whether something is a defect or not. They're not a charity, they send those systems straight back to the manufacturer for refurbishment and/or replacement and the manufacturer foots the bill, so to speak. It's possible in stores that have money to burn, like supermarket chains, but gaming chains have razor-thin margins and are very strict with their returns policies.