1. Shawn ShyGuy

    OP Shawn ShyGuy GBAtemp Regular
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    [EDIT: I got everything fixed, guys. Called Nintendo, they needed the serial key for my new 3ds anyways. Thanks for the help.]
    Hello, I'm wondering if this will work. I used to have a 3ds but it broke, and I got a new one and want to use my nnid on there to get my purchases back. Is it possible? I read you're only able to use it on one 3ds at a time, unless you do a transfer. Can I disconnect my account from the broken 3ds and connect to my new one?
    (btw, both are original, small 3ds')
     
    Last edited by Shawn ShyGuy, Jan 1, 2016
  2. You would have to contact Nintendo and tell them your 3DS broke and you would like to unlink the NNID from it so you can use it with the new 3DS you recently purchased.
    They'll ask for the serial code, so make sure it is present at the back of the 3DS, or if you have the box still, the serial code -should- be on the box as well.
     
  3. Shawn ShyGuy

    OP Shawn ShyGuy GBAtemp Regular
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    I don't have the serial code, I took it off the 3ds because it began to peel, and the box is long gone
     
  4. Xenon Hacks

    Xenon Hacks GBAtemp Guru
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    Still try it's your only option
     
  5. OutVolt

    OutVolt Member
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    Serial number should be under the back plate too.
     
  6. Lumstar

    Lumstar Princess
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    Again, Nintendo has to perform the actual recovery.
    3ds users cannot retrieve their own account from broken, missing, or otherwise inoperable systems.
     
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