MS 2010 not installing

Discussion in 'Computer Games and General Discussion' started by ShinyJellicent12, Nov 5, 2011.

Nov 5, 2011
  1. ShinyJellicent12
    OP

    Member ShinyJellicent12 I summon giant clover-shaped meteors in the sky

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    I recently got an HP Pavilion dm4-2180us PC.
    I've been trying to install Microsoft Office 2010 onto it, but it keeps saying the product key is wrong.
    Because it is supposed to be on the certificate of authencity, I checked that and the product key was there.
    I correctly typed it into the prompt, and it identified the key as wrong.
    Any ideas?
    There's actually a program that prompts to either buy it or activate it. So I'm not so sure...
     
  2. person66

    Member person66 If it isn't edited, it isn't a true person66 post

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    If you are sure you are entering the correct key, and it is saying that it is invalid, I would just return it to wherever you bought it from, or call Micro$oft and tell them your problem, they will probably just give you a working key.
     
  3. ShinyJellicent12
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    Member ShinyJellicent12 I summon giant clover-shaped meteors in the sky

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  4. Originality

    Member Originality Chibi-neko

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    Sorry if this seems like a stupid question, but are you sure you got the key from the certificate for MS Office, and not the key from the certificate for Windows?
     
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  5. Joe88

    Member Joe88 [λ]

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    I think its only a trial version, after 30 days you have to buy it or activate it via a product key card which you can buy
     
  6. Zetta_x

    Member Zetta_x The Insane Statistician

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    I'm going to second Originality's post. I have actually had a staff member come in with the same question and it appears they were trying to use the product key found under their laptop.
     

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