Thinking of Not Going to ScoreHero (Update: Fixed! Yessss!)

I wanted to go to Rock Band ScoreHero, but the moderation there seems very poor. I made an account as "HarvHouHacker" and accidentally created it with an invalid email. I was sidetracked, and put too many characters in the domain part. That's possibly the worst part of an email that you can screw up, because if the domain doesn't exist and you have to verify that that is your email, then you're out of luck. So, just so I could get help on the matter, I created another account named "HarvHouHacker1" with the right email and tried to notify the mods. I posted all kinds of messages, including a thread (which I even reported to try to get attention), a PM to a bot, a PM to the admin, and even an email! Nothing seems to be working. No responses, whatsoever. While there's quite a bit of info on ScoreHero that's hard to find elsewhere, I'm thinking of abandoning both accounts if I don't get a response by the end of July.

Do you have a ScoreHero account? If so, what is your experience like? Please tell!

UPDATES

I'm Number One! ...Literally.

It looks like I'm stuck with "HarvHouHacker1". I finally got in touch with a moderator, and he told me that once a username has been made, it can not be changed. I'm now trying to find out if I can get the administrator involved. Unfortunately, I have had no success in doing so by myself, but perhaps if this guy knows how to get in touch with him, I might see results.

I've been so frustrated lately that I made this thread against their way of handling moderation. ScoreHero may have been popular and well maintained at one time, but it isn't anymore. It's like they all went on vacation!

Finally fixed!

The administrator finally got in touch with me. He said he fixed the original account and to let him know if I wanted to delete " HarvHouHacker1". I replied "Please do!", but the action is still pending. Once I've set up my profile, I may link to it wherever I have Rock Band Customs (GBAtemp, GitLab, Discord, etc.)..