Last week i got a lettre from DSV (Customs Belgium) about a package from Hong kong (DX), containing "Digital Multimedia Player" according to the letter (in French, i can't read french to well), so i pick up my phone and ask the person on the letter as contact.
First complain, Why do i recieve my letter in French when i clearly live in the Dutch part of belgium (Flanders), guy on the phone appologise for that and asks if i want a dutch one, so i say, no, but do explain what's in the letter.
- The reason why, The don't belive the price given on the package.
So i have to prove what the price is with a document, so i fax them my order from DX + paypal print-out of the payment (+/- €60)
I ask the guy, what i need to pay extra, he can't tell for sure, but it will be administration cost, 21% tax and a ticket.
Anyway, a week later (today) i call back, wondering what the status is:
From the guy on the other end of the line:
I recieved your papers, gave them to the right service, If you are lucky you will recieve your package within 4 weeks, if the guys who have to clear your package are willing to take up there pencil and sign the papers, that is, if you are unlucky and those guys are to lazy to lift up there butt, it can take 6 to 7 weeks or longer.
(me ranting about it)... Asking what i need to pay...
From the guy on the other end of the line:
Can't tell now, if there in a good mood, you only have to pay €25 administration cost + 21% tax (around €12), If the have a bad day, it can be €25 + 21%tax + a ticket for importing something and giving up a false price (after some argument, telling i didn't put the value on it, he telling me doesn't matter you are the reciever, you are importing something)
(me ranting more)... asking what the price can be of the ticket
From the guy on the other end of the line:
Ow that can be up to 50% of the value you actually paid.
And, you see, i send the paper after recieving, after that it has to go to buereau x, then bureau y and bureua z needs to sign, then it goes back to y and from y to x and back to me, then i can clear your package, then it will be delivered by post to you. (Getting a driving license is easier)
Conclusion
Belgiam Customs Suxs ass, the are lazy and i wonder what the do whole day except from taking parcels and sending papers.
30% of parcels disappear in customs (known fact around here) IF cutoms take out your parcel you're screwed, and when i say screwed, i mean screwed in every way you can think of.
On a €60 A320 dingoo i'll need to pay (if i'm unlucky) €67 import taxes
If i'm lucky i only need to pay €37 (if my calculations are right)
Everything else will be a total between €37 and €67
Am i mad, who wouldn't be.
I have no problem with the €37 euro, but i will have a problem with anything else between €40 and €67
(Sorry for the bad english, i just got off the hook with "DSV Air and Sea SA - Customs Department")
First complain, Why do i recieve my letter in French when i clearly live in the Dutch part of belgium (Flanders), guy on the phone appologise for that and asks if i want a dutch one, so i say, no, but do explain what's in the letter.
- The reason why, The don't belive the price given on the package.
So i have to prove what the price is with a document, so i fax them my order from DX + paypal print-out of the payment (+/- €60)
I ask the guy, what i need to pay extra, he can't tell for sure, but it will be administration cost, 21% tax and a ticket.
Anyway, a week later (today) i call back, wondering what the status is:
From the guy on the other end of the line:
I recieved your papers, gave them to the right service, If you are lucky you will recieve your package within 4 weeks, if the guys who have to clear your package are willing to take up there pencil and sign the papers, that is, if you are unlucky and those guys are to lazy to lift up there butt, it can take 6 to 7 weeks or longer.
(me ranting about it)... Asking what i need to pay...
From the guy on the other end of the line:
Can't tell now, if there in a good mood, you only have to pay €25 administration cost + 21% tax (around €12), If the have a bad day, it can be €25 + 21%tax + a ticket for importing something and giving up a false price (after some argument, telling i didn't put the value on it, he telling me doesn't matter you are the reciever, you are importing something)
(me ranting more)... asking what the price can be of the ticket
From the guy on the other end of the line:
Ow that can be up to 50% of the value you actually paid.
And, you see, i send the paper after recieving, after that it has to go to buereau x, then bureau y and bureua z needs to sign, then it goes back to y and from y to x and back to me, then i can clear your package, then it will be delivered by post to you. (Getting a driving license is easier)
Conclusion
Belgiam Customs Suxs ass, the are lazy and i wonder what the do whole day except from taking parcels and sending papers.
30% of parcels disappear in customs (known fact around here) IF cutoms take out your parcel you're screwed, and when i say screwed, i mean screwed in every way you can think of.
On a €60 A320 dingoo i'll need to pay (if i'm unlucky) €67 import taxes
If i'm lucky i only need to pay €37 (if my calculations are right)
Everything else will be a total between €37 and €67
Am i mad, who wouldn't be.
I have no problem with the €37 euro, but i will have a problem with anything else between €40 and €67
(Sorry for the bad english, i just got off the hook with "DSV Air and Sea SA - Customs Department")
