I can understand that you would support a shoptemp supplier, as it raises a lot of money for the site.
But as it stands, I was not home when ther parcel was delivered, I did not sign for the parcel, I received an empty tin, and I appear to be out of pocket $42.
I am not a whining newb trying to get something for free, but a 2-year member of this site with 1,600 posts, and despite purchasing literally countless flashcards, I have never complained of an empty parcel before.
It just stings a little that I bought something from a shoptemp site and am now out of pocket $42.
this could have happened no matter where you purchased from.
like I said this happened even on Shoptemp.com (and other shops that i've known personally)
besides you don't need to blame me, zhuzhuchina, shoptemp or the whole world for what's happened.
You knew stuff like this can happen when you import illegal stuff from China.
On ShopTemp.net there is even a warning message about customs issues that shows up when you try to open a link from a shop that's not in your country.
And by the way, I'm not defending them in particular.
It's just that I've seen it happen with my own eyes and let me tell you -- the seller feels helpless when this happens.
The seller shipped the item correctly but at the end of the day SOME customers (that is obviously not the case here) pretend that they never received the item just so they can get their money back AND keep the item.
As long as the item is properly shipped and tracking info is given, I mean what else is the seller supposed to do? Trust every single customer when they say that they didnt receive an item?
There's something called "buyer protection" that you all know of but the seller is entitled to a little protection as well, to some extent.
That is why it is the customer's duty to verify the content of parcels upon receiving something, otherwise online trading is just plain impossible.
QUOTESo it's also impossible that someone who works at ZhuZhu just decided to take the money and just send an empty can?
Say he did that. And opened it up, and refused it, would he get his money back from ZhuZhu?