Hi all,
I have been in contact with sky2k.com regarding the NDS 1:1.
Here is what they have to say:
Hi Bill,
What is the website of your online gaming magazine? We would be very happy
to help.
The manufacturer's website is in pure Chinese, which is not very helpful to
most of our audience.
We are responsible to provide all customer support of the product.
Hi,
Thank you for your response regarding the NDS 1:1 product. My only concern
before ordering this product is your reluctance to disclose who the
manufacturer of the product is. If this is a legitimate product, then the
manufacturer should not be worried about giving out their web address. How
are customers supposed to download updates and firmware updates? What if
there is a problem with the NDS 1:1 and the customer needs to contact the
manufacturer for repair or for tech support? I hope you understand my point
of view. I am not being unreasonable.
In addition, I am a reviewer for an online gaming magazine with thousands of
readers and I wanted to get your response on this matter before I make a
post. Many have asked why sky2k won't give any info on the manufacturer.
Your repsonse would be very helpful.
Thak you,
Bill
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Here is my response email back to them:
Hi,
Thaks for your fast response.
The website address of the online magazine is:
gbatemp.net
Here is a link to the discussion of the NDS1:1
http://gbatemp.net/index.php?showtopic=37832
I am not sure, but you may have to register with the website to view messages. But, try the link above as I believe you will be able to read but not post messages.
As you can imagine, there is some buzz about the product, however, with the very limited imformation you have provided about it, most reders are skeptical at best. Some say that the NDS 1:1 is a rehash of another Chinese made product that failed to deliver on its promises.
Specifically, we are looking for answers to support of the product. You have stated that sky2k.com (your site) will be in charge of that. But, will you be providing firmware updates should they arrive or any other tech support for the NDS 1:1.
Any additional information other than what is stated on the product 's info page would be appreciated.
You can imagine the excitement surrounding this product if it performs as you claim it does, especially at that price which is substatially lower than other competing brands out there.
Thank you!
B.
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So, when someone from the company responds, I will post it here. I really like their fast response time. That says much about them. However, my concern is regarding future support and updates of the NDS 1:1. Let's say the Chinese company closes down in 2 months. What will sky2k.com do then? Will they still provide support or will they wash their hands of the whole thing. Again, from my point of view they should list the website, even if it is in Chinese. Afterall, I am sure there are a few Chinese gamers who go to gbatemp.net and who can read Chinese characters!!