sounds like you probably have the wrong keycode if the games show up and can be backed up but online stuff isn't showing up.
This is exactly what is happening to me, the game shows up and i can make backups but it always says "no online content available"
This is not a bug, this is license problem, i have the same problem and e-mailed datel about it, after 2 e-mail's they told me i entered the wrong email address and they can't do anything for me, so something goes wrong here, how can i enter the wrong email ? Someone else must have gotten the same license key...
I guess i'm screwed because that is the same thing happening to me :/