Hardware Veho 35mm Scanner No working correctly

[Dominator211]

Today i was at my grandfathers and he asked me to take a look at his 35mm scanner that my uncle had given him some years prior. I installed the software on his HP in one and the software worked correctly except for when I put in the slide and told it scan. No picture came up when i tried to scan. it was just a blank white screen, since there is very little documentation on this machine id thought i would turn to you guys for help. Anyone have any troubleshooting tips that could be of any help? Thanks!!

 

[Ryccardo]

I thought it was for/about our staff member, lol

I think it's a clone, or even just a rebadge, of the better known Ion or Wolverine brands (which in turn are just inexpensive digital cameras with a very unconventional lens, a "creative" shape, some related accessories, and a price boost) - which their current product line seems to confirm...


Does it have the same issue when used standalone, with an SD card? (I assume yours can - most inexpensive manual film scanners are so)

 

[Dominator211]

I thought it was for/about our staff member, lol

I think it's a clone, or even just a rebadge, of the better known Ion or Wolverine brands (which in turn are just inexpensive digital cameras with a very unconventional lens, a "creative" shape, some related accessories, and a price boost) - which their current product line seems to confirm...


Does it have the same issue when used standalone, with an SD card? (I assume yours can - most inexpensive manual film scanners are so)

no there is no sd slot its just a little tiny machine

 

[Ryccardo]

no there is no sd slot its just a little tiny machine

I would then try on another OS (maybe a Linux live image? Still a gamble on whether there are drivers, try with both scanner and webcam software), though hardware failure could possibly be your case too...

 

[Dominator211]

I would then try on another OS (maybe a Linux live image? Still a gamble on whether there are drivers, try with both scanner and webcam software), though hardware failure could possibly be your case too...

the hardware error chime did come up when the scanner is plugged in