They responded to mine in a day... what's funny is they said I should have put in a ticket sooner since it should have taken 5 weeks.
But here the forum says "no the maximum is 8 weeks you must wait"
Gaah..
I don't know.. I've seen people who ordered from shoptemp in my area with china post get their stuff already, and they ordered a month after I did. I should have ordered after they switched.