EDIT: ALL CHARGES WERE REVERSED. I'M SO HAPPY THAT THE CUSTOMER SERVICE WAS NICE TO ME AND HELPED ME!
basically, i'm up for a fortune in overdrawal fees.
i made some transactions on my savings account assuming that they would only go through if i had sufficient funds.
even still, i checked my balance on an atm. i swear that there was no negative sign suggesting that it was a negative balance. it looked entirely like a positive sum.
how wrong i was, i realised when i recieved my account statement.
turns out that anz have a nice "feature" for me. "based on your relationship with ANZ and the way you manage your account, we have allowed this transaction to be processed."
great, they allow me, a student, to overdraw. do they really think i wanted that feature? if i did i'd get a debit card for chrissakes.
anyways, guess how much the honour fee for every time i withdrew money in the negative? fucking $35
guess how many transactions i made in the last few days. about 5.
guess how much i spent each time, $20-$30. so for each transaction i made, they were charging me a fee equivalent to 100% up to 175% of the value of each transaction.
basically i figure i'm up for about $270 debt (fees plus the negative balance i didn't realize i had)
how much money do i have on hand? $170 cash, $35 cheque.
i get paid next week, maybe $80 bucks? for my small part time job.
so, assuming they let me pay then, and i pay all the fees. im fucking broke.
Tomorrow i will call up and attempt to reduce/waive as much as i possibly can, be as persuasive as possible.
I've got a lot more thoughts on this, and this post is pretty incoherent, so i'll update it tomorrow hopefully with better news.
Right now i'm extremely stressed
basically, i'm up for a fortune in overdrawal fees.
i made some transactions on my savings account assuming that they would only go through if i had sufficient funds.
even still, i checked my balance on an atm. i swear that there was no negative sign suggesting that it was a negative balance. it looked entirely like a positive sum.
how wrong i was, i realised when i recieved my account statement.
turns out that anz have a nice "feature" for me. "based on your relationship with ANZ and the way you manage your account, we have allowed this transaction to be processed."
great, they allow me, a student, to overdraw. do they really think i wanted that feature? if i did i'd get a debit card for chrissakes.
anyways, guess how much the honour fee for every time i withdrew money in the negative? fucking $35
guess how many transactions i made in the last few days. about 5.
guess how much i spent each time, $20-$30. so for each transaction i made, they were charging me a fee equivalent to 100% up to 175% of the value of each transaction.
basically i figure i'm up for about $270 debt (fees plus the negative balance i didn't realize i had)
how much money do i have on hand? $170 cash, $35 cheque.
i get paid next week, maybe $80 bucks? for my small part time job.
so, assuming they let me pay then, and i pay all the fees. im fucking broke.
Tomorrow i will call up and attempt to reduce/waive as much as i possibly can, be as persuasive as possible.
I've got a lot more thoughts on this, and this post is pretty incoherent, so i'll update it tomorrow hopefully with better news.
Right now i'm extremely stressed
