People that run the Nintendo Zone devices Do not care. I went 9 months with it down, I repeatedly complained to the management, and they knew nothing (big surprise) so after that many months of them ignoring it, I called Nintendo in the store on a cellphone (that's right I am that persistent) and they finally fixed it for about two months like a week after I did that, then it went dead again. I stopped caring completely after that because I got my pink pieces through that glitch