hi all ive recentley brought my kids the 3ds xl , the version is 11.2.0-35E and i brought the R4 3DS RTS card , ive downloaded the latest software for it but all i get is the bomberland logo at start and then when i go into it the games show without no pictures next to them and the screen freezes ,any help from anyone would be great as my kids are stressing me out to get this sorted lol thanks