Hi there. I'm with a New 3DS and I have never installed anything on it like FBI, freeShop, etc.. It's tottaly clean. But I can turn it on. After a long time without playing it, I turned it on, started the 11.6 update and when it finished, the console never turned on again. When it's charging, I can see all the time the orange light. But when I try to turn it on, I can't see the blue light and the system does not turn on. What's the problem and how to fix it? Is it battery problem?