Question can i return a broken Joy-Con?

Discussion in 'Switch - Hacking & Homebrew' started by GerBrew, Sep 9, 2017.

?

Can i return it to get a new joycon?

  1. Yes

    11 vote(s)
    73.3%
  2. No

    4 vote(s)
    26.7%
  1. The Real Jdbye

    The Real Jdbye Always Remember 30/07/08

    Member
    GBAtemp Patron
    The Real Jdbye is a Patron of GBAtemp and is helping us stay independent!

    Our Patreon
    12,531
    5,475
    Mar 17, 2010
    Norway
    Alola
    Sure.
    Shouldn't be a problem to get it repaired, EU law is pretty good when it comes to warranty.
     
  2. swabbo

    swabbo Wot u doin readin dis m8?

    Member
    618
    256
    Mar 9, 2011
    East Yorkshire/ A Bin
    AKA Junk ;) But I guess free stuff is free stuff ;)
     
  3. RandomUser

    RandomUser What has gotten into you Rosie?

    Member
    602
    223
    May 9, 2010
    United States
    Actually you can if you're sneaky at it and not exactly moral or legal:
    1. Buy a same colored Joy-Con from store.
    2. Take out the new Joy-Con.
    3. Place the defective one in the box.
    4. Return the box with the defective Joy-Con to store.
    5. Profit.
     
    Jayro likes this.
  4. THEELEMENTKH

    THEELEMENTKH Don't mind me

    Member
    1,160
    762
    May 31, 2016
    Spain
    Hell
    This doesn't work if the broken joycon is the one from the neon pack since colors are reversed (in the neon switch pack the left joycon is the blue joycon and in the colored joycon pack without switch the blue joycon is the right one iirc)
     
  5. Jayro

    Jayro MediCat USB and Mini Windows 10 Developer

    Member
    GBAtemp Patron
    Jayro is a Patron of GBAtemp and is helping us stay independent!

    Our Patreon
    5,230
    2,867
    Jul 23, 2012
    United States
    Octo Canyon
    My left Joy-con had that problem too, since I was pushing UP so much playing Zelda. I bought the red and blue set, but I didn't need 4 Joy-cons... So I traded the grey set in to GameStop, and since I was a pro member and had a$5 more promo card too, they stacked everything to get me $42 for them as in-store credit. I put that towards Splatoon 2 for my girlfriend's Switch that I won here on GBATemp. So I essentially bought Splatoon 2 for her for only $18 USD with NO TAX (I was in Oregon, one of the few states without sales tax). I'm just shocked they didn't even test the Joy-cons to see if they worked, if they stayed clicked in, nothing. He literally too them from my hands, barely glanced at them, and set them on the counter. So you might wanna dfo what I did if Nintendo stiffs you, just trade them in towards a second set.
     
  6. RandomUser

    RandomUser What has gotten into you Rosie?

    Member
    602
    223
    May 9, 2010
    United States
    Sure it is still possible. For example: if your Switch bundled left Joy-Con is defective, then buy a complete set Blue Joy-Con controller. Problem with this is you have to keep your used right Joy-Con unless you buy a complete Red set controller as well, however doing this will arouses suspicion if trying to replace both at the same time.
     
  7. GANONDORFDIOSDS

    GANONDORFDIOSDS Newbie

    Newcomer
    2
    0
    Nov 23, 2006
    Mexico
    I live in Denmark and had the same issue with both Joy cons, also after 6 months. I was afraid of taking it for warranty for obvious reasons. I managed to keep the console with me because I did not want it replace of be wipe off the save data. They return the joy cons a week later with those parts replaced in both joy cons and even described it in the service receipt that it was replaced those parts and received also a nintendo switch cleaning cloth for the screen. No charge. I would recommend take it to warranty.
     
  8. guyman70718

    guyman70718 Advanced Member

    Newcomer
    82
    18
    May 31, 2017
    United States
    Yes, and it should be free.

    Source: received my replacement joycon yesterday.
     
  9. Noctosphere

    Noctosphere Moon furries | Official follower of Skiddon't-ism

    Member
    GBAtemp Patron
    Noctosphere is a Patron of GBAtemp and is helping us stay independent!

    Our Patreon
    2,407
    2,366
    Dec 30, 2013
    Canada
    Between three female furries
    did you receive a bag of goodies like @PaBo ?
     
  10. guyman70718

    guyman70718 Advanced Member

    Newcomer
    82
    18
    May 31, 2017
    United States
    :( no. I'm sad now.