Hacking "The software was closed because an error occurred"

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Kingace

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Hi everyone,

I'm hoping to get some help with an issue I'm facing on a recently hacked Switch.

My only goal is to play Super Smash Bros. Ultimate with the modded training mode and custom characters locally. I have a Switch 2 for all online play.

My Setup:
  • Console: An old Switch (V1, unpatched) that is already banned from Nintendo's online services.
  • Game Source: I own a physical cartridge of the base game for SSBU. I also own all the DLCs, but they are tied to my account on my Switch 2.
  • What Works: I can successfully install the base game (Version 1.0.0) from my cartridge using Tinfoil. The game launches and plays perfectly fine at this version.
  • Firmware Version: 20.2.0
  • Atmosphere Version: 1.9.2
The Problem: I need to update the game to a recent version (13.0.3 or 13.0.4) to use the mods. However, every attempt to update it gives me the "The software was closed because an error occurred" error when I try to launch the game

What I've Tried:
  1. Installing an Update NSP onto my Base Cartridge game: I found several update files online for SSBU (specifically v13.0.2 and v13.0.3, couldn't find 13.0.4). When I try to install the update NSP using Tinfoil or DBI, the installation succeeds but it always gives me the aforementioned error.
  2. Installing a Full Game NSP: I've also tried installing a complete "all-in-one" NSP of the game that already includes the update. This also fails to launch with the same error.
  3. Installing a Base Game NSP/XCI then Updating it: I've also tried installing a base NSP and XCI of the game then updating it. This also fails to launch with the same error.
  4. Different Sources & Tools: I have tried at least four different game/update files from various sources. I've attempted installation with both Tinfoil and DBI, and they all result in the same error.
  5. Reinstalling : I've tried deleting everything on my SD card and starting again from scratch.

My Questions:
  • What is the most likely cause of this error, given that the base game from the cartridge plays fine?
  • Is there a way to update the game despite the console being banned and not get this error ?
I've already made sure my Atmosphere and Hekate are up to date, and I've installed the latest syspatches. I've spent dozens of hours looking at every thread mentioning this error that I could find, both here or on reddit, and I've watched all videos on Youtube that I thought might offer a solution.

Any advice or direction would be greatly appreciated!
 
When you say latest syspatches is that sigpatches or sys-patch? If you haven't installed latest sys-patch try that. It solved some issues that people have when using sigpatches. Remember to reboot the Switch after copying the files to the sdcard if you do it while HOS is started
 

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