what's the system version of your 3ds, if you have a 3ds console with version v4.5, the r4i gold 3ds deluxe card is your best bet http://www.thegamerdepot.com/r4i-gold-3ds-deluxe-edition-p-169.html the most recommended retailer
You more than likely want the correct R4i Gold model which supports Wood R4 firmware. http://www.thegamerdepot.com/buy-wood-r4i-gold-3ds-card-for-3ds-xl3dsdsids-p-150.html here you go, that's the best 3ds flash cart out there
I'm afraid you've bought a fake r4 card, man
You more than likely want the correct R4i Gold model which supports official R4i Wood Firmware. http://www.thegamerdepot.com/buy-wood-r4i-gold-3ds-card-for-3ds-xl3dsdsids-p-150.html its what i use
I had the same problem when i bought one for a mate, you can email their customer service and ask for the over charged money. BTW, I'd recommend buying th r4i gold card from http://www.r4flashcart.com/8-wood-r4i-gold-3ds-flashcart-for-3ds-xl-3ds-dsi-and-ds-lite.html managed to find this web site...
Check out ShopTemp , also you can compare prices http://www.thegamerdepot.com/supercard-dstwobest-flashcart-for-3ds-xl3dsdsids-p-152.html that's where i got mine
I get what they were trying to say but what the ad actually says is "we tried to cram a ton of features into the iPad but all of them got irreparably mangled
in the process."