Recent content by steppes

  1. S

    Express Shipping.

    This also happened to me. They were supposed to send me something registered but accidentally didn't. They obviously have some communication problems, and on top of this the customer support was very slow to reply. They were gracious enough to refund me the cost of the shipping plus $5 store...
  2. S

    Acekard banned in France ?

    I'm living in Ireland and also bought an Acekard from them which was shipped on the 14th. It hasn't arrived yet. I guess we'll both just have to be patient.
  3. S

    Paid for registered airmail, haven't received tracking number

    Ok, I've been contacted by them and they told me that 'the department that issue tracking numbers is currently unreachable'. They've refunded me the cost of shipping but, to be honest, I still want the tracking number as I need to know whether I should stay at home and wait for the package or...
  4. S

    Paid for registered airmail, haven't received tracking number

    Ok, I'll PM Costello if they don't reply to the ticket by tomorrow. Thanks for the speedy replies
  5. S

    Paid for registered airmail, haven't received tracking number

    Do they not normally give you a tracking number as soon as the package has shipped? It was shipped on Tuesday afternoon my time (I'm guessing Tuesday evening their time, it's GMT +1 here.)
  6. S

    Paid for registered airmail, haven't received tracking number

    It's shipped. Yeah, I opened the ticket as soon as I saw I didn't have a tracking number.
  7. S

    Paid for registered airmail, haven't received tracking number

    Hey, I bought an Acekard2i from Shoptemp a few days ago. I've received an email confirming it as shipped but it also says the tracking number is 'unavailable'. I paid the $2.50 for registered airmail, so I should have one. I opened a support ticket and haven't received a reply. Has this happened...
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