yeah, I wish I knew about that. I was shocked there is no box, stickers not on and there was a fingerprint on the USB-C hah maybe I am not mad because I can rely on nxloader on Nvidia shield tv if the dongle breaks in the future, of course, I will exchange it.
originally I bought two SX PRO from them but I converted one into SX OS, I sent a lot of emails to them because I was changing my mind a lot haha. two pro no one pro one os no two os no go back to one pro one os. they didn't block me which is nice of them.