Nintendo potentially fixes left Joy-Con desync issue
Despite a strong console launch, the Nintendo Switch has been plagued with a few issues. One of the more blatant problems being the way that many people are dealing with their left Joy-Cons desyncing, or just being relatively unstable, in terms of connection. Nintendo even made a statement on the matter, claiming it's not a widespread problem, yet still admitting to the issue existing.
At Nintendo, we take great pride in creating quality products and we want our consumers to have a positive experience. It is common with any new innovative consumer technology for consumers to have questions, and Nintendo Switch is no exception. There are no widespread technical problems, and all issues are being handled promptly, including the reports regarding the left Joy-Con Bluetooth connection. To best support our customers, we continuously update the online consumer support site and provide real-time answers to the questions we are receiving. We want our consumers to get up and running quickly to have fun with Nintendo Switch, and if anything falls short of this goal we encourage them to contact Nintendo’s Consumer Service team. For help with any hardware or software questions, please visit: http://support.nintendo.com.
Luckily, though, it seems like there's a fix for those experiencing this issue. Over at the tech related website, CNET, their writer sent their Joy-Con to be repaired at Nintendo. Afterwards, he opened it up, to see if any obvious changes were made. The left Joy-con desync conundrum has been attributed to signal interference with the antenna. In order to fix that, Nintendo applied a piece of conductive foam to his controller, completely fixing the problem. Interestingly, he proceeded to purchase another Joy-Con for comparison, finding that the circuit board has an entirely new manufacturing code, and works perfectly out of the box, hinting to the fact that Nintendo may have fixed what was wrong with the Joy-Cons now. Those that still have the issue are urged to contact Nintendo's support in your region for a repair.
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