Android My tablet is stuck on the boot animation. Help?

jimmyj · Jun 28, 2017

elBenyo said:
You could buy the packaging on eBay to attain a Proof of Purchase, or contact a seller of the same model and ask to buy the box.

the box won't help he needs the receipt. Duh

Gamer4647 · Jun 28, 2017

There is another way to fix it without finding the specific model - this guide will involve taking the device apart, and should really be used as a last resort if you still cannot obtain the firmware from the manufacturers or sellers.

Lumince · Jun 28, 2017

So it never worked in the first place??? Whoever gave you a dead tablet is just mean... I feel like they either updated it and it failed during, or tried to root it and screwed it up completely... Id ask for them to atleast look for proof of purchase...

elBenyo · Jun 28, 2017

jimmyj said:
the box won't help he needs the receipt. Duh

Then why do the words proof of purchase exist on all boxes UPC codes, why? Because that's proof enough, they have no right to see a receipt, you aren't returning it to the store for RMA.

jimmyj · Jun 28, 2017

elBenyo said:
Then why do the words proof of purchase exist on all boxes UPC codes, why? Because that's proof enough, they have no right to see a receipt, you aren't returning it to the store for RMA.

well then i suppose it works differently here in Italy. Sorry

elBenyo · Jun 28, 2017

jimmyj said:
well then i suppose it works differently here in Italy. Sorry

America is all about profit, an RMA is a tax right off and free refurbable unit for them. They have no reason to refuse him service if he has the original (or similar) packaging.

PrincessLillie · Jun 28, 2017

Biff627 said:
So it never worked in the first place??? Whoever gave you a dead tablet is just mean... I feel like they either updated it and it failed during, or tried to root it and screwed it up completely... Id ask for them to atleast look for proof of purchase...

You're saying the person who gave it to me is a dick, which they aren't. They know I love fixing malfunctioning hardware and told me if I fixed this tablet, I could have it. However, this is beyond me.

Gamer4647 said:
There is another way to fix it without finding the specific model - this guide will involve taking the device apart, and should really be used as a last resort if you still cannot obtain the firmware from the manufacturers or sellers.

I'll take a look. Really, it's probably the only thing I can do.

Gamer4647 · Jun 28, 2017

sks316 said:
I'll take a look. Really, it's probably the only thing I can do.

It's probably not the best guide, and you'll have to mess around with putting it back together again afterwards, but it's the only way apart from trying to figure out what the 'original' tablet is? That's if it is a copy, which knowing from what I read before, probably is.

Lumince · Jun 28, 2017

sks316 said:
You're saying the person who gave it to me is a dick, which they aren't. They know I love fixing malfunctioning hardware and told me if I fixed this tablet, I could have it. However, this is beyond me.

I'll take a look. Really, it's probably the only thing I can do.

Well see that was not clarified. Sooooooo yea

PrincessLillie · Jun 28, 2017

Biff627 said:
Well see that was not clarified. Sooooooo yea

Well, see, you people don't need to know every single obscure detail about me.

Saiyan Lusitano · Jun 28, 2017

sks316 said:
Well then, it's pretty fucked. The creators (eMatic) don't want to provide the OS image to fix it (fucking why), and in order to get it replaced, I need proof of purchase, which I don't have.

If you bought it with a debit/credit card then that can be used as evidence.

PrincessLillie · Jun 28, 2017

Saiyan Lusitano said:
If you bought it with a debit/credit card then that can be used as evidence.

I didn't buy it.

sks316 said:
I recently got an Android tablet (An eMatic EGD213-BL) from a family member

elBenyo · Jun 28, 2017

New solution, buy that exact tablet and return the defective unit in it's place.

PrincessLillie · Jun 29, 2017

elBenyo said:
New solution, buy that exact tablet and return the defective unit in it's place.

no

Android My tablet is stuck on the boot animation. Help?

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