@swabbo did you get yours yet?
I just got this from Ghub:
Dear customer
Thank you for your email.
I am sorry to see that your package has not yet been delivered. I have investigated your order and found that this was one of the orders which has gone missing with one of our Royal Mail shipments. Unfortunately many of our customers have complained about their orders which haven't arrived in the expected time frame and upon investigating, it came to our attention that there was whole batch of shipment, gone missing from Royal Mails delivery's. Looking at your order date, it looks like your order was also in this batch.
At the moment, we are investigating this with Royal Mail to find a solution. However, I do understand the urgency of this product to our customers and therefore I would be more than happy to process a free replacement of this order for you. Just to be on the safe side, can I also ask you to confirm me your name and address, so that I can double check this with the information in our system?
Please let me know if you wish the replacement or if you prefer the refund?
Thank you
Siya