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<blockquote data-quote="TeamScriptKiddies" data-source="post: 5560171" data-attributes="member: 347622"><p>Finally got this around to cancelling my preorder for this (seeing as I can't use it anyways, it it doesn't look like its ever going to come out at this point). I had preordered from <a href="http://www.modchipcentral.com" target="_blank">www.modchipcentral.com</a> which many people here complained about their return policy. Well guess what? First of all, the return policy is clearly stated on their website. Of course, they probably shouldn't have taken any preorders, that required money up front, without seeing video proof of the Wiikey U prototype in action. I will admit though, that Team Wiikey WAS a reputable team back in the original Wii days, so in a way, I can see why they jumped the gun and assumed the product was legit/slated for an actual release.</p><p></p><p>Not trying to necro an old thread, but I wanted to point out, that their customer service was actually really great! As stated in their return/preorder cancellation policy if you want a refund (actual money, you forfeit 25% of it (due to payment processing charges and what not). However if you want the full value back, you can get it in store credit, and seeing how all of us here are avid modders/hobbyists it only makes sense to just take the store credit and order whatever modding stuff you need going forward with it. </p><p></p><p>I opted for the store credit, and within 48 hours, they emailed me back with a coupon code for the full amount. People shouldn't be upset of their return/cancellation policy just because you were too lazy to read the fine print. Every company/store whether online or brick and mortar selling any kind of products what so ever always have their own return policies. If you don't agree with the policy, TAKE YOUR BUSINESS ELSEWHERE. If you were too lazy to read the policy, you have no right complaining about it, its your own fault. I'm actually quite impressed with Modchipcentral Customer Service. They resolved the issue in a timely fashion <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite48" alt=":)" title="smile :)" loading="lazy" data-shortname=":)" />.</p></blockquote><p></p>
[QUOTE="TeamScriptKiddies, post: 5560171, member: 347622"] Finally got this around to cancelling my preorder for this (seeing as I can't use it anyways, it it doesn't look like its ever going to come out at this point). I had preordered from [URL="http://www.modchipcentral.com"]www.modchipcentral.com[/URL] which many people here complained about their return policy. Well guess what? First of all, the return policy is clearly stated on their website. Of course, they probably shouldn't have taken any preorders, that required money up front, without seeing video proof of the Wiikey U prototype in action. I will admit though, that Team Wiikey WAS a reputable team back in the original Wii days, so in a way, I can see why they jumped the gun and assumed the product was legit/slated for an actual release. Not trying to necro an old thread, but I wanted to point out, that their customer service was actually really great! As stated in their return/preorder cancellation policy if you want a refund (actual money, you forfeit 25% of it (due to payment processing charges and what not). However if you want the full value back, you can get it in store credit, and seeing how all of us here are avid modders/hobbyists it only makes sense to just take the store credit and order whatever modding stuff you need going forward with it. I opted for the store credit, and within 48 hours, they emailed me back with a coupon code for the full amount. People shouldn't be upset of their return/cancellation policy just because you were too lazy to read the fine print. Every company/store whether online or brick and mortar selling any kind of products what so ever always have their own return policies. If you don't agree with the policy, TAKE YOUR BUSINESS ELSEWHERE. If you were too lazy to read the policy, you have no right complaining about it, its your own fault. I'm actually quite impressed with Modchipcentral Customer Service. They resolved the issue in a timely fashion :). [/QUOTE]
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