Ps5 no power

[Acide0]

Hi, I have a ps5 with no power issu, I have only a really fast beep when I plug the power cord, after that no more beep when I push power or eject. I have check the power supply and it give me the 12v as it should do. Can someone can help me to diagnostic the problem thank a lot !

 

[DKAngel]

would just use the warrenty card and send it back

 

[Acide0]

would just use the warrenty card and send it back

This is what I tell to the guy who bring me this ps5, He explain to be that He have buy this system on marketplace facebook with no receipt.

 

[Marc_LFD]

This is what I told the guy who brought me his PS5. He explained to me that he bought it on the Facebook Marketplace with no receipt.

Well, either he gets it fixed or buys a new one.

Seems the dude was scammed.

 

[zxr750j]

I would ask Sony if it's still under warranty.

 

[Marc_LFD]

I would ask Sony if it's still under warranty.

Based on the serial number? He bought it without any warranty or receipt.

 

[zxr750j]

Based on the serial number? He bought it without any warranty or receipt.

I don't know the procedures in different countries with different laws, I (being dutch) would start here...
https://services.sony.nl/supportmvc/nl/Repair/WarrantyChecker

 

[G33ksquad]

I don't know the procedures in different countries with different laws, I (being dutch) would start here...
https://services.sony.nl/supportmvc/nl/Repair/WarrantyChecker

US is pretty strict on repairs, even if under warranty, they won’t repair without receipt.

 

[Hayato213]

I don't know the procedures in different countries with different laws, I (being dutch) would start here...
https://services.sony.nl/supportmvc/nl/Repair/WarrantyChecker

Needs proof of purchase for US region apparently.

 

[Marc_LFD]

US is pretty strict on repairs, even if under warranty, they won’t repair without receipt.

Honestly, that's how it should be.

Businesses have lost money because scammers found loopholes to returning an item without the receipt.