Locked out from Wii U

[fout21]

I've purchased a used Wii U a while ago. Today I tried to use it but I noticed it has a parant account and one child account on it. I can't access the parent account because it asks for a password. If I open the child account I can open a game but simple things like setting up a internet connection is not possible. I want to factory reset the device but cannot without the password of the previous owner. The owner doesn't response to any messages anymore. Wonder if there is a workaround or a guide to factory reset without parental access.

 

[godreborn]

use recovery mode to disable lock.

 

[rcpd]

Also, I don’t know if I can post the link here without getting into trouble.

Look up salthax. It’ll be the top result in Google.

 

[V10lator]

Another possible way would be to just try all possible PINs. As it's Just 4 digits numerical and most likely a birth date this is doable.

 

[Haki]

I called them up and they gave me a master code to unlock it.

 

[fout21]

We've called. It's a free service to reset the Wii U but we have to ship it to Nintendo. :-)

 

[fout21]

Update: received the Wii U back from Nintendo and all the family safety locks were removed. I've put it back into factory settings and installed my own account. The thing that amazed me most was that Mario Kart 8 was still there. Somehow the game is programmed into the Wii U.

 

[V10lator]

The thing that amazed me most was that Mario Kart 8 was still there.