"Surely, this well be the moment when this company changes their ways, right? Surely they realize that treating us like crap isn't going to work anymore, right?"
Narrator: This was, in fact, not the moment when the company changes their ways. They will still treat their consumers like crap, and the consumers will be mad, but not mad enough to do anything about it, maybe even like it.
Narrator: This was, in fact, not the moment when the company changes their ways. They will still treat their consumers like crap, and the consumers will be mad, but not mad enough to do anything about it, maybe even like it.

