Can’t update my 3DS

Kumikiri

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Hi,

So I just got a dual IPS N3DS and I want to do the system transfer from my old N3DS.
Problem is, I can’t update my old N3DS, it gives me the error code you can see on the picture.
Does anyone knows how to fix this error ?

Thank you
 

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CoolMe

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Hi,

So I just got a dual IPS N3DS and I want to do the system transfer from my old N3DS.
Problem is, I can’t update my old N3DS, it gives me the error code you can see on the picture.
Does anyone knows how to fix this error ?

Thank you
What firmware is it on? Do you know if you're 3ds is Japanese or perhaps American (region changed to Europe)?
Have you tried updating it through the recovery mode (holding A+R+L+dpad (up) on boot)?
 

Kumikiri

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We can't even read the top screen...
Top screen doesn’t matter it is just the standard update screen.

What firmware is it on? Do you know if you're 3ds is Japanese or perhaps American (region changed to Europe)?
Have you tried updating it through the recovery mode (holding A+R+L+dpad (up) on boot)?
The current firmware I have is 11.6.0-39E
My 3DS is European and yes I tried to update through recovery mode, but unfortunately no luck either, I have no error code but the update is just stuck at 0% on recovery mode.
 

godreborn

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reflash image of working nand backup. if you don't have one or it doesn't work, you may have to do a ctr nand transfer to fix something that is likely corrupted.
 
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CoolMe

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reflash image of working nand backup. if you don't have one or it doesn't work, you may have to do a ctr nand transfer to fix something that is likely corrupted.
Yes, i would do this (ctrtransfer). Obviously, backup your digital game ls with GodMode9 and game saves with Checkpoint before doing so.
 
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Kumikiri

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Yes, i would do this (ctrtransfer). Obviously, backup your digital game ls with GodMode9 and game saves with Checkpoint before doing so.
Honestly I don’t really care about games and saves, I already have a backup of every save that I care about. The only things that I don’t want to lose are my NNID and log history..

Thanks I’ll try ctrtransfer
(and yes I tried removing sd card, it didn’t work either, even swapping with a brand new one didn’t work)
 

Kumikiri

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You could always connect to your NNID after you're done with ctrtransfer & updating the fw.
The thing is that I want to transfer my NNID to another 3ds, if I format my current 3ds can I still use it on the new console ?

Just tried ctrtransfer with 11.15 and 9.2, it didn’t work the console can’t boot on the home menu.

Then I tried CTRTransfer Type D9 with 11.5 it works, then I tried to update. It’s better because the update begin, the bar actually begins to fill itself then once it reach about 1/4 completion, same error as before, I don’t understand.
 

godreborn

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The thing is that I want to transfer my NNID to another 3ds, if I format my current 3ds can I still use it on the new console ?

Just tried ctrtransfer with 11.15 and 9.2, it didn’t work the console can’t boot on the home menu.

Then I tried CTRTransfer Type D9 with 11.5 it works, then I tried to update. It’s better because the update begin, the bar actually begins to fill itself then once it reach about 1/4 completion, same error as before, I don’t understand.
yes, but the id0 will change iirc, which is the Nintendo 3DS folder, so all old content will not work.
 
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CoolMe

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The thing is that I want to transfer my NNID to another 3ds, if I format my current 3ds can I still use it on the new console ?
No, unless you want to contact Nintendo Support and tell them about about your situation, they can help you connect to your NNID on the target 3ds.
Just tried ctrtransfer with 11.15 and 9.2, it didn’t work the console can’t boot on the home menu.
"Didn't work" as in it completed the ctrtransfer and you just get a black screen when you power on the 3ds (or perhaps an Arm11 error)?
Then I tried CTRTransfer Type D9 with 11.5 it works, then I tried to update. It’s better because the update begin, the bar actually begins to fill itself then once it reach about 1/4 completion, same error as before, I don’t understand.
This makes me think, during this period have you ever downloaded files from the 3ds or ftp'd to it and failed? If so it might be the wifi board not working correctly which could explain why it's failing to update.
 

Kumikiri

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No, unless you want to contact Nintendo Support and tell them about about your situation, they can help you connect to your NNID on the target 3ds.

"Didn't work" as in it completed the ctrtransfer and you just get a black screen when you power on the 3ds (or perhaps an Arm11 error)?

This makes me think, during this period have you ever downloaded files from the 3ds or ftp'd to it and failed? If so it might be the wifi board not working correctly which could explain why it's failing to update.
I had an ARM11 error when booting the console

Now that you mention it, I think I had some problem with ftp transfer some years ago and I already had this problem for updating my console.
I just did a backup of my extdata as I read that it keeps the activity log, and formatted my console. I’ll see if now the update works..
 

duwen

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I had a similar issue a while back where the update would just hang (there's prob a thread on here somewhere where I asked for help and eventually solved it). I think I resorted to a combination of an old NAND backup and ctrtransfer to eventually solve it (followed by running faketik to restore my installed titles).
 

Kumikiri

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After formatting the console the update could finally complete itself, well thanks everyone for your help, too bad ctrtransfer didn’t work in my case as I didn’t have any nand backup. I gave up transferring the activity log to my new N3DS but at least I transferred successfully my NNID.
 
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