I'm not sure what the most appropriate forum is, as I couldn't find any kind of "retailer review" forum or something... Anyway, I wanted to post a review of my experiences with www.kicktrading.ca Living in Canada I wanted to use a Canadian etailer to avoid random and unknown customs / brokerage fees. I decided to use KickTrading as I've seen them mentioned a few places, they're prices were good, and shipping fees reasonable. Their website was also well organized and easy to use for the most part. Monday: I placed my order and paid in the middle of the night (about 2:00 AM). I woke up on Monday to see that my order had been processed. I anxiously awaited notification of my shipment that day. I live about 10 minutes from their address, but they refused to do any kind of pick-up. As of approx 1800 Monday evening I still had not received notification of shipment and so I emailed them. Tuesday: On Tuesday morning I heard back from them saying that my order had shipped the previous day, and they would email me tracking info later that day. As of 2330 on Tuesday I had not heard anything, and my order was still displayed as "processed." I emailed them again enquiring as to my tracking number. Wednesday: I excitedly checked my mail to see the package in my mailbox awaiting me! I was excited. However I still had not heard from kicktrading regarding shipment or tracking numbers. Around 1145 I received an email telling me my order had shipped and giving me my tracking number. Checking the tracking number yielded the following results: Code: 2007/03/21 08:11 WILLOWDALE, ON Item out for delivery 2007/03/19 20:57 RICHMOND HILL, ON Item accepted at the Post office Pros: + Good Price + Good website + Reasonable shipping price (Charged $7, actual postage was $6, leaving a difference of $1 for packaging, materials, etc.) Cons: - Poor status updates - No local pick-up Misc: = Average (though inconsistant) email response time Overall: I would order from them again, unfortunately I have a real thing for getting my stuff NOW. It's unreasonable, but I can't help it. Shipping time was decent, and I'm happy with how they actually did things (shipping, etc.) but without getting accurate / timely status updates from them it really leaves one wondering and fearing the worst. Edit: Added details to "Pros: Shipping price"