WTF Deal Extreme?!?

Discussion in 'General Off-Topic Chat' started by Schizoanalysis, Mar 27, 2010.

  1. Schizoanalysis
    OP

    Schizoanalysis From somewhere inside the rabbit hole...

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    So -- the process of returning faulty goods to DX is always long and tedious -- but now it has just become weird...


    There are the latest two responses I got to requests for returning defective flash cards...

    #1
    Apologize for the item being defective.Would you mind fixing the defective item in your local store and we will give $7 discount to you as compensation?

    Can you accept this way ? pls advise .

    Thanks for your patience

    Best Regards


    #2
    Apologize for the item being defective.Would you mind fixing the defective item in your local store and we will give $15 discount to you as compensation?

    Can you accept this way ? pls advise .

    Thanks for your patience

    Best Regards



    WTF? Since when can I get a DOA DSTTi or AK fixed at a local store...?! And for that price? Just refund me the full amount and stop it with these agonizing arguments... I hate being short changed...

    Enough with the "fix it at a local store" BS... IT CAN'T BE DONE!

    /Rant
     
  2. Adr990

    Adr990 To boldly go where no man has gone before!

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    Look Dealextreme can't send you a replacement flashcard, as if they do, they are illegal. (Because of some silly laws.)

    But look, they even pay you back for your broken card. Ain't that a great service? Besides, they give more than you paid for the thing. [​IMG]
    Acekard 2i = 10 dollar I remember..
     
  3. Anakir

    Anakir Project: Melee

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    That wouldn't matter as they no longer sell flashcarts. His purpose was to buy a flashcart in the first place and now he'll get $15 coupon in return that has nothing to do with a flashcart. He has the right to complain as DX's service is sometimes very shitty. But its the wrong place to complain at. Go use DX's forum.
     
  4. david432111

    david432111 GBAtemp Advanced Fan

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    Well, they wanted me to get my micro sd card "fixed" locally once so anythings possible.
     
  5. RchUncleSkeleton

    RchUncleSkeleton Skeletron 9000

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    well dealextreme has always been shady... I've never purchased anything from them for that reason, do yourself a favor and buy from a reputable dealer and for that matter spend $20 and get a good flashcard instead of $2 piece of garbage that it the dstt or r4. You can get the m3i zero for about $22 or the M3 real for about $19, that's still less than 1 ds game!
     
  6. Schizoanalysis
    OP

    Schizoanalysis From somewhere inside the rabbit hole...

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    ...

    I forgot to mention:

    $7 refund offered for 2x defective DSTTi (paid $20)
    $17 refund offered for 4x defective AK2.1 (paid $40)

    Not such a great deal... hmm?
     
  7. Man18

    Man18 GBAtemp Maniac

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    If its still under warranty I would be a punk and ask for them to send you the cash to purchase one form another website.