Wired Pro controller only turning on when dock is empty but turns off when console is inserted

MochaMilk

That one weird Furry Artist
OP
Member
Joined
Apr 21, 2015
Messages
577
Trophies
0
Age
24
Location
Your Fridge
XP
1,760
Country
United States
Someone is Discord has run into a problem where their Nintendo Switch Wired Pro Controller isn't working when their console is docked and powered on, but it starts lighting up when the console is taken out and the dock is empty. They've been troubleshooting it for a bit now but has found no solution. Any tips? And yes, Wired Communication is enabled.
 

Attachments

  • 20210929_131604.jpg
    20210929_131604.jpg
    1.8 MB · Views: 13
  • 20210929_131351.jpg
    20210929_131351.jpg
    2 MB · Views: 13

The Real Jdbye

*is birb*
Member
Joined
Mar 17, 2010
Messages
21,515
Trophies
3
Location
Space
XP
10,491
Country
Norway
Someone is Discord has run into a problem where their Nintendo Switch Wired Pro Controller isn't working when their console is docked and powered on, but it starts lighting up when the console is taken out and the dock is empty. They've been troubleshooting it for a bit now but has found no solution. Any tips? And yes, Wired Communication is enabled.
Is Wired Pro Controller communication enabled in the settings?
Edit: Nvm
 
  • Like
Reactions: MochaMilk

xYuunax

Well-Known Member
Member
Joined
Feb 6, 2018
Messages
325
Trophies
0
Location
Hong Kong
XP
1,515
Country
Hong Kong
Someone is Discord has run into a problem where their Nintendo Switch Wired Pro Controller isn't working when their console is docked and powered on, but it starts lighting up when the console is taken out and the dock is empty. They've been troubleshooting it for a bit now but has found no solution. Any tips? And yes, Wired Communication is enabled.
that's odd..
I'm assuming all 3 USB ports have been tested? Different USB cable? Plugging in another device (like a USB headset) to see if that powers on docked? doing all these tests will determine if it's the dock, switch or the controller that's at fault. Hopefully it's nothing major.

If they got a USB-C OTG cable, they can try a usb headset.. In case it's the controller I wouldn't plug that in directly to the switch.
 
  • Like
Reactions: MochaMilk

MochaMilk

That one weird Furry Artist
OP
Member
Joined
Apr 21, 2015
Messages
577
Trophies
0
Age
24
Location
Your Fridge
XP
1,760
Country
United States
that's odd..
I'm assuming all 3 USB ports have been tested? Different USB cable? Plugging in another device (like a USB headset) to see if that powers on docked? doing all these tests will determine if it's the dock, switch or the controller that's at fault. Hopefully it's nothing major.

If they got a USB-C OTG cable, they can try a usb headset.. In case it's the controller I wouldn't plug that in directly to the switch.
I've just sent your response to them. Just awaiting theirs. Thanks for the advice!
 
  • Like
Reactions: xYuunax
General chit-chat
Help Users
    KennieDaMeanie @ KennieDaMeanie: The sonic slim Jim's are pretty good