Wii U won't go past Wii U logo in setup

Discussion in 'Wii U - Console, Accessories and Hardware' started by Metalsonic20, Dec 25, 2015.

  1. Metalsonic20
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    Metalsonic20 Newbie

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    Dec 25, 2015
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    I bought a Wii U refurbished directly from Nintendo's store, the Mario 3D world bundle, and upon plugging it in this morning to set it up, it froze on the Wii U logo (boot screen). I've tried plugging it into different outlets, 3 different HDTVs, a PC monitor, and AV & Component Cables, but with no luck. This really bummed our Christmas a little. Nintendo's support was closed today, so I couldn't ask them for advice.
    Does anyone have any ideas?

    The gamepad works, but the actual system never goes to the gamepad syncing screen.
     
  2. Metalsonic20
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    Metalsonic20 Newbie

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    Dec 25, 2015
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    Okay, I got Customer Support to set me up with a repair. Hopefully it'll work when I get it back.