Hello, last week i took my Console to my reseller (Saturn, its like gamestop) and they send it in for me. Read the quick text here: https://gbatemp.net/threads/sending-in-wii-u-for-a-repair-feedback.420620/ They send it back not repaired and said they won't repair it because i installed a cIos on the vWii. The reseller said i should talk to Nintendo or go to a lawyer, because im pretty sure that i have the right for my warranty allthought Nintendo said its gone. What can i do now, or what should i do? @HerdHub said : What he said It depends on the country you are in. If you're from Europe you can call them and say that they are obliged by law to repair the device as long as you still have warranty on it. (It's important here that you *bought* the device in that country AND you're still have the "law warranty" which might differ in some countries but afaik it's 2 years in germany. It's also important that the company is from europe or at least "sells from" europe. Since the EU headquarters are in germany you should be fine) This is according to eu directive 1999/44/ce. Since you're from Germany here's the link: http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:1999:171:0012:0016:DE:PDF I would advice you to read this: http://www.computerbild.de/artikel/...raenkt-Gewaehrleistung-nicht-ein-7905308.html (Since I would call computerbild a decent source) Just remember: Almost every company is trying to "break" certain laws and will only act after you notify them that you have a right to a specific service. As long as a) you still have warranty and b) the software mod didn't cause the problem you should be perfectly fine. Call them and tell them that they are obliged to repair according to eu directive 1999/44/ce. If he tells you some random bullshit ask him for his name and tell him that you want to be redirected to his superior. They will most likely be more helpful and fulfil your request.