Why is Nintendo's repair service so slow?

Discussion in 'General Off-Topic Chat' started by Harsky, May 2, 2008.

  1. Harsky
    OP

    Harsky Madmin

    Member
    6
    Aug 2, 2004
    So I mentioned a while ago that my SD card reader on my Wii is broken. Not wanting to take it back to the store I bought it from and get a new one, I decided to use the Nintendo Service Centre and try and send it in. I sent the details and I'm waiting for the freepost label they were meant to send to me. This was on the 25th and I still heard nothing. Is it normal to wait that long or are they just buying time to wait until the warrenty runs out?
     
  2. Mewgia

    Mewgia drifter

    Member
    2
    Dec 16, 2006
    United States
    Boston, MA
    It can take about 2 weeks for them to send the label for whatever reason.It happened to me with my DS Lite...

    which reminds me I need to call in for that, the L button is dying again :x
     
  3. coolbho3000

    coolbho3000 GBATemp Kikkoman Naturally Brewed SoySauce Fanatic

    Member
    3
    Apr 29, 2007
    Kikkoman Factory
    My fixed Wiimote (it had bad rumble) came back in no time.
     
  4. Timmyhawky

    Timmyhawky Advanced Member

    Newcomer
    1
    Apr 7, 2008
    Netherlands
    Someone once killed the plasctic which covers the GC controller slots(WS boxing, 2 close to the TV). I aspected a paid repair, but it was free and my Wii was back in 2.5 weeks.
     
  5. notnarb

    notnarb Not narbing it up

    Member
    2
    Jun 18, 2007
    It's a good idea to print out the label yourself if you can. I had broken my l and r buttons but got my ds back in 3-4 days of shipping it
     
  6. sfunk

    sfunk GBAtemp Regular

    Member
    3
    Nov 2, 2002
    Canada
    Ottawa
    I've found the Nintendo response times incredible, they gave me an account number to charge the Purolator bill to and I had my DSL back in less than a week (Four days or so). Then again, I do live like four hours away from the repair centre... Also I just have an offtopic question, do broken L and R buttons get covered under warranty or do you have to pay for that? I've always thought that was a paid repair.
     
  7. Mewgia

    Mewgia drifter

    Member
    2
    Dec 16, 2006
    United States
    Boston, MA
    Nope it's covered, I've done it about 4 times now heh.

    /me goes to print out shipping label
     
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