Since I know Microsoft's Support is going to be a while, I thought it might be more productive to post a problem I've been having here. I just got Xbox Live and I was looking forward to playing some games online, but so far, it's just one big disappointment. Whenever my Xbox begins to connect, my screen will freeze, and my controller will stop responding. The only thing I can do from there is power off with the power button on the Xbox, because nothing else responds. Is there a solution to this or has anyone had a similar problem? Preemptive thanks for the help.