What is the final word on Microsoft repairing Flashed 360s?

Discussion in 'Xbox 360 - Games & Content' started by Gaisuto, Jul 9, 2008.

  1. Gaisuto
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    Former Staff Gaisuto Lose 2 Levels.

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    My 360 red ringed back in January or so and because it was flashed I never did anything about it but suck it up.

    Now I've heard people saying theirs was flashed, messed up, the silver tape even being gone and because it was red ringed they'd still send you a refurbished one due to it not being part of the original warranty.

    I want to make sure before I send a repair ticket to them if that's the case. Do they send you a refurbished 360 regardless of if it's flashed or are people just getting lucky and having them not notice?
     
  2. martin88

    Member martin88 GBAtemp Advanced Fan

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    Some people's 360 without warranty do get rejected, but you can't know for sure if they'll reject yours.

    By the way, if you send it for repair now they're gonna give you a unflashable LiteOn drive if they decide to repair it.
     
  3. Gaisuto
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    Former Staff Gaisuto Lose 2 Levels.

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    Well I didn't plan on flashing the second one anyway, so that part wouldn't bother me.

    What happens if they do refuse it though? They just send it back?
    The thing is, when I looked at their policy and other information around their site shortly after I posted this, I read this, exactly word for word:

    **READ ME**
    Although your device shows out of warranty it may still qualify for a no-cost repair if you are experiencing the three flashing lights failure and are within three years of the original purchase date of the console.

    Now, modding it falls into the original warranty which has since run out anyway. They're wording this like the Red Ring thing falls into another category outright. The way it's worded makes it imply that they have to fix the red ring no matter what, weither it's by sending a refurbished unit or fixing the original or whatever. So can they actually refuse it by that? Or am I just thinking too much into this?
     
  4. Linkiboy

    Member Linkiboy GBAtemp Testing Area

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    The worst thing that will happen is that they will charge you for shipping it back to you, like 10$ or something.
     
  5. jaxxster

    Member jaxxster The Heretic

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    The thing about a lite-on drive is not 100% true. If you read a few threads down my 360 rrod on me and it was flashed, luckily the warranty sticker was still intacted so i sent it back to ms. 1 week later i got a new one with a new mobo and dvd drive. The dvd they gave me was a flashable benq and my 360 is now again flashed and working fine.
     
  6. lenselijer

    Member lenselijer GBAtemp Maniac

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    I just fixed one of these new hdmi 360's with the x-clamp, working fine now, no rrod anymore [​IMG]
    it will only cost you a few euros for some screws to replace the X-clamp under the GPU.
     
  7. ramzeva

    Newcomer ramzeva Member

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    aslong as it has the silver warranty sticker intact they will fix it, they dont check your drive, you can leave it flashed and get it back flashed. if you dont have a warranty sticker get one on ebay "xbox warranty sticker" for about 20 dollars... worth it to get it fixed right?

    and when you get it back remove the warranty sticker with a hair dryer and place it on wax paper to store intact for future use.
     
  8. Gaisuto
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    Former Staff Gaisuto Lose 2 Levels.

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    (I planned on sending it off tomorrow.)
    I've seen a post or two where people said they've sent the thing off without the warranty sticker intact and they've still got refurbished units. Now I'm suddenly hearing the opposite the day before. Just my luck...

    If I had the money I would just buy a new one. I can't even afford a $5 sub let alone a $20 sticker...
     
  9. ramzeva

    Newcomer ramzeva Member

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    well you may end up paying 10 to 20 dollars in shipping charges if it gets denied as well.
     
  10. Gaisuto
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    Former Staff Gaisuto Lose 2 Levels.

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    And if you refuse to pay it? [​IMG]
     
  11. science

    Member science science rules

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    I would assume they keep the box.

    I have sent in a flashed drive, but the sticker was put back on, and I don't think you have the sticker, so that doesn't help you
     
  12. Gaisuto
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    Former Staff Gaisuto Lose 2 Levels.

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    So in theory they'd keep a box which has been a paperweight to me for half a year. Works for me. Worth the gamble I suppose, I'll send it in tomorrow and see what happens. [​IMG]
     
  13. science

    Member science science rules

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    Good luck with it, I wish you many happy returns. lol
     
  14. Gaisuto
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    Former Staff Gaisuto Lose 2 Levels.

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    Well, I checked the repair status on my system. They are sending it back repaired/replaced, and they have put my system back into "In Warranty." So it looks like the gamble worked! [​IMG]
     
  15. martin88

    Member martin88 GBAtemp Advanced Fan

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    So you're going back the route of purchasing games?

    I still remember the thread you made when you wanted to mod your 360 for the first time. That's what got me started.
     
  16. Gaisuto
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    Former Staff Gaisuto Lose 2 Levels.

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    Well I'll have a job soon enough so I'll be able to actually start affording them. Just can't get every single title that comes along.
    Also the main reason I don't want to mod it again is because I can't, really. When I tried to mod a friend's shortly after I tried to do mine, it bricked my computer somehow despite me following all the proper steps. That was a good computer and it bricked, so I've been using this piece of crap ever since. I don't want to risk doing that again. [​IMG]
     
  17. Gaisuto
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    Former Staff Gaisuto Lose 2 Levels.

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    And I got it back which is working. Curiously, I didn't get a notice saying it was refurbished/replaced and just that it was fixed. And I got a month of Gold as compensation. Yay now I'm ready for Soulcalibur 4! [​IMG]

    Except for one problem - I can't get back on Live because my account's apparently suspended because of payment. The problem is I need to get to Account Management to put the code in for the free month, and when I try to it says I need to connect to Xbox Live. Which I can't do because they've suspended my account due to payment. And I can't find a single place on their site how to change that...
     
  18. MC DUI

    Member MC DUI GBAtemp Advanced Maniac

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    Good news that they repaired your console. [​IMG]

    I'd give support a call regarding updating your account, they can override the suspension to put in the code.
     
  19. martin88

    Member martin88 GBAtemp Advanced Fan

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    Go to Xbox.com, then sign in to your Live account.

    Then go to this page, choose "Redeem Prepaid Code".
     

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