VolumeRate.com

It meant it would be shipped out in 2-3 days, but it won't arrive for a while.
It should take 2-3 weeks for it to arrive.

 

I wouldn't worry too much...yet. I ordered from them and the product said it had the same lead time. I didn't recieve any confirmation until it actually shipped out which took a few days longer than stated. Give it a few more days, especially since the popularity of the R4 is so high and order volumes are probably huge.

Patience is a virtue. But if you haven't heard anything in another week or so, then start emailing/deathtreating. LOL

BTW I ordered on 11/09 and didn't get an email on it til 11/20. But it did ship and is trackable now.

 

Usually, the day they say it should be shipped is the day all the stuff is processed and they send it to you. And the actual shipping takes a long time, from what I've heard.

I think the relationship between dealextreme -> volumerate is the same as walmart -> sam's club

 

Make sure that the email you use to sign up for their site is the same as the Paypal email address. I read somewhere that it may not show properly if you use a different one.

 

When I bought my r4 from DX, I didn't see anything in my order summary either. Just wait it out, they'll (eventually) ship it to you. If you can't wait 2+ weeks, DONT BUY FROM DX (or their partner sites).

 

Am one of the lucky few that ordered my R4 before they were removed from DX. Am really happy with my R4. I know this has nothing to do with the post in general but I hope you get your R4 soon to enjoy it.

 

Same issue here. Not really worried about the lead time but they've got the shipping name and shipping address a bit messed up. I tried emailing so they can sort out the discrepancy but their inbox is full and so my emails bounce back. No one answers on Skype either.

Now, I totally understand that they are busy fulfilling huge orders over Christmas and whatnot, but they're running a business and full inboxes, lack of online contact form, trouble ticketing, etc is nothing short of stupid.

I wanted to send my friends to their site but I can't recommend them now.

 

Use liveshipment.com
Many people have asked this
And volumerate was not happy since on the website it explains
But they get so many emails about it, when its just on the website

 

it might take a while, my DX order took a while for me to get all my items.... free shipping world wide.. its gonna be a lil slow

 

I got my VolumeRate R4 on monday.
The box came a little smushed but other then that - no problems.

 

Not sure if you are replying directly to my post but they only note to use liveshipment.com to track R4 orders. Track. They specifically say to contact them for any discrepancies via their email address.

 

Someone please help me if possible.

So this is what happened...
- I just created an account with my email address at volumerate and ordered an R4 last night (18 hours ago).
- I paid for it with my brothers paypal account and got directed to an "order confirmation" page showing my paypal reciept number.
- I clicked the "My Account and Saved Quotations" link on the volumerate homepage and it lead me to the orders and quotation page which has nothing listed.

My Questions are...
- Is there suppose to be something listed under that list if i ordered something?
- What is the reciept from paypal for and what do i do with it?
- The section that has "To track your order status for R4 and Sample shipment, please go to http://www.liveshipment.com/customers/ with your order number. " At that links site, where do i get the invoice number from?

Thanks

 

Well, I recieved my R4DS in a week and 3 days (Monday to next tuesday) from VolumeRate. You can also check your order more efficiently by going to (http://www.hongkongpost.com/eng/tracking/index.htm) and entering your shipping/order number.